Digital Platform Implementation Manager

2 weeks ago


Brisbane, Australia Flight Centre Full time

**Job no**: 516847

**Brand**: Flight Centre

**Work type**: Full time

**Location**: Queensland

**Categories**: Information & Technology

**About the Opportunity**

Flight Centre Travel Group is powered by people and by software. It is crucial to our organisation that employees and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs. This individual will help to design and implement the company’s digital adoption initiatives, to ensure that Flight Centre is getting the most out of our digital assets.

As a Digital Adoption Implementation Specialist, you will be responsible for helping the business as a whole strategically drive adoption and engagement with our enterprise software. You will work closely with stakeholders throughout the organisation, including operations and L&D, to develop and execute a holistic strategy based on value and impact with a strong focus on User Experience.

**What you will be doing**:

- Manage the implementation of WalkMe’s digital adoption platform across the company’s digital assets
- Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes
- Collaborate with business, technical and creative partners to ensure timely delivery of software readiness, communications and training
- Drive agile development processes to deliver new features and functionality to ensure best in class digital user experience
- Measure and evaluate the impact of solutions developed against KPIs set forth to drive ROI back to the business
- Seek feedback and obtain consensus across stakeholders from project initiation through final approval
- Influence and deliver in an environment with multiple stakeholders, competing priorities and timeline
- Ability to understand technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain implementations over time
- Collaborate with WalkMe CSM and Sales contacts in order to get the most out of the WalkMe tool and ensure that expansion of Digital Adoption Platform is not hindered by technical or licensing limitations

**What you will need**:

- 1-3 years of implementation or professional services experience at a SaaS company
- Bachelor’s Degree/ relevant qualification
- Experience working in a deadline-driven environment, where attention to detail, and the ability to multitask/prioritise a workload of competing priorities
- A natural excitement and ability to learn technologies and explain technical issues to a variety of audiences, including enterprise architects, developers and management
- Background in organisational change management or learning & development is a plus
- WalkMe experience is preferred, although not required
- Proficiency in Microsoft Word, Excel and PowerPoint is a plus
- HTML, CSS, and/or JavaScript experience is an advantage
- UX background is a plus
- Familiarity with Workday, Salesforce, SuccessFactors, Dynamics, other enterprise software is a plus

**What’s in it for you**:

- OTE $110 - $127 k + super
- Travel discounts including family and friends, health and wellness discounts, financial planning advice and more
- Brightness of future - career opportunities in a network of brands and businesses across the global - we promote from within
- Regular awards nights, social team building events, and the opportunity to attend global conferences (Bali in 2023)
- We are flexible when it comes to flexibility, with blended working arrangements
- Individualised Learning & Development pathway options
- Paid Parental and Volunteer Leave
- Corporate Health Discounts - access exclusive discounts on health insurance plans for you and your family with our partner, BUPA
- We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability

LI-CM1
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._


  • Ecommerce Manager

    1 month ago


    Brisbane, Australia Just Digital People Full time

    Our client is a dynamic and forward-thinking company looking for an experienced E-Commerce Manager to lead online sales and marketing initiatives. As a key player in the retail industry, they operate in both the B2C and B2B spaces, with a strong focus on customer-centric strategies. As the E-Commerce Manager, you will be responsible for overseeing and...


  • Brisbane, Australia Wenco (a Hitachi Construction Machinery subsidiary) Full time

    **GENERAL SUMMARY**: The Digital Solutions Product Manager is responsible for the overall commercial success of HCM Solution Linkage branded cloud based Industrial IoT solutions with HCM dealers and customers. This includes all related product management responsibilities including understanding market needs, documenting the customer value for early adopter...


  • Brisbane, Australia Icon Group Full time

    **Marketing and Communications** **Brisbane** **Full Time** **Icon Group** Icon Group has a track record of continued business success through brave and focused leadership decisions and the commitment of more than 3,000 employees company wide. Being Australia’s largest dedicated cancer care provider, we’ve expanded globally into Singapore, Mainland...


  • Brisbane, Australia Trade and Investment Queensland Full time

    About the organisationTrade and Investment Queensland (TIQ) is the Queensland Government's dedicated global business agency, designed to help facilitate Queensland exporters take their products to world markets, promote Queensland as the perfect place to invest and builds global engagement for attracting talented skilled migrants and developing international...

  • Digital Manager

    1 month ago


    Brisbane, Australia TROOCOO Pty Ltd Full time

    Newly created position for an experienced digital manager in a global role - Lead the digital strategy covering a range of digital initiatives - Flexible working environment | WFH | Competitive salary | Great culture **About our client** *** Established in 1824, the Australian Agricultural Company (AACo) is Australia’s largest integrated cattle and beef...


  • Brisbane, Australia Just Digital People Full time

    **The role** Help grow this already-established E-commerce business by supporting the Marketing Manager in effectively engaging target audiences! You'll be across all things Digital but your bread and butter will be across Paid and Search. **So what’s the day to day?** - Website management - add new products and content, update existing products and...

  • Paid Ads Manager

    1 month ago


    Brisbane, Australia Just Digital People Full time

    Central Brisbane location - Career Progression - Flexible Working Environment Our client who is a leading arts and crafts manufacturer, is seeking a highly skilled and experienced Digital Marketing Specialist, who is a gun at Paid Ads. This is an excellent opportunity to join a dynamic team and contribute to the continued success of a respected...


  • Brisbane, Australia Six Degrees Executive Full time

    Location: - Brisbane- Job Type: - Temporary- Salary: - 85,000 + Super- Contact: - Bruno Costa Are you a creative and data-driven digital marketer with a passion for driving online success? Our client is looking for a talented and motivated Digital Marketing Manager to elevate their brand to new heights and fuel their growth through lead generation. **The...

  • Paid Media Manager

    4 weeks ago


    Brisbane, Australia Just Digital People Full time

    Do you get excited about driving measurable business outcomes? Have an uncapped passion for paid media and all things digital performance marketing? This Paid Media Manager position could be just what you are looking for! This is a unique opportunity to work with a leading education institute, these guys live and breathe great culture and have some...


  • East Brisbane, Australia Your Digital Solution Full time

    We are looking for an experienced and talented person to join our team. Primary focus of the role will be coordinating and monitoring internal delivery of social projects, ensuring optimal service experience for our clients. Take a look at what you'll be doing **Strategy Development**: Creating and implementing social media strategies to achieve marketing...


  • Brisbane, Australia Fitness and Lifestyle Group Full time

    **The Opportunity**: Reporting to the Head of Marketing Technology and Insights, the Marketing Manager | Website & Digital Optimisation works across Fitness & Lifestyle Group's (FLG) ANZ Brands, Goodlife Health Clubs, Fitness First, Zap, Jett's New Zealand and Barry's. As the custodian of innovated customer experience, you will play a crucial part in...


  • Brisbane, Australia Six Degrees Executive Full time

    Location: - Brisbane- Job Type: - Temporary- Salary: - $68.92 - $73.59 per hour + Super (Agency Contractor)- Contact: - Sam Rubino**AO6 Digital Business Development Officer (E-Commerce)** - ** $68.92 - $73.59 per hour + Super (Agency Contractor)**: - ** ASAP start - **12-month contract (likely extension)**: - ** Brisbane CBD (some local travel...

  • Outbound Phone Sales

    4 weeks ago


    Brisbane, Australia Yes Digital Full time

    Yes Digital is a key player in the Australian digital marketing space. From the heart of the Brisbane CBD, we are pushing ourselves and our competitors to new heights of effective marketing strategies for small to medium businesses. Due to our performance for our clients, we're actively growing and currently interviewing for digital marketing sales...


  • Brisbane, Australia Yes Digital Full time

    Yes Digital is a key player in the Australian digital marketing space. From the heart of the Brisbane CBD, we are pushing ourselves and our competitors to new heights of effective marketing strategies for small to medium businesses. Due to our performance for our clients, we're actively growing and currently interviewing for digital marketing sales...


  • Brisbane, Australia Eden Ritchie Recruitment Full time

    Critical frontline disaster management systems support role - Diverse responsibilities with an opportunity to effect change - Fixed Term Contract, 6 month term with possible extension, immediate start Emphasising community preparedness, prevention, and response, Queensland Fire and Emergency Services is a multifaceted organisation providing crucial services...


  • Brisbane, Australia Just Digital People Full time

    This team is - supportive, successful and gets on extremely well - Career progression and ability to recruit across both Brisbane and/or Sydney - Multiple openings across a massive portfolio of clients Given the current velocity of market in 2023, I can proudly announce that JDP’s expanding our Brisbane and NSW footprint. There are several openings that...


  • Brisbane, Australia ADG Engineers (Aust) Pty Ltd Full time

    **About ADG Engineers** At ADG Engineers, we are driven by a mission to create a sustainable and valued built environment through focused thinking and design. As a proudly Australian-owned company, we design projects that make a difference - to people, places, and communities. We draw on decades of multi-sector experience across diverse engineering...


  • Brisbane, Australia Southern Cross Austereo Full time

    **Digital Group Sales Manager**: **Brisbane** - **Salaried**: Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to inspire, entertain & inform Australians anytime,...

  • Lead Enterprise

    4 weeks ago


    Brisbane, Australia BHP Full time

    **Date**:13 Jul 2023**Job Posting End Date**: **Job Country**:Australia**Job State/Province**:Queensland**Job Location/Region**:Brisbane**About BHP** At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career...

  • Web Specialist E-comm

    1 month ago


    Brisbane, Australia Just Digital People Full time

    The e-commerce & Web Specialist will oversee the management and publication of content across my clients' website portfolios. Your responsibilities extend to the marketing aspects of these sites, encompassing SEO, Google Shopping, and similar The role involves active participation in the design and presentation of the websites, with a particular emphasis on...