Broker Support Consultant

2 weeks ago

Parramatta, Australia Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Top 100 Most Loved Workplace®

Forbes Best-in-State Employer

Broker Support Consultant
- Broker Support Consultant_

We are currently looking for an experienced Broker Support Consultant to join our Broker Claims Support team based in Parramatta. Reporting to the Team Leader this role will see you provide support to the claims staff and to perform other office tasks on the client program.
- What are my _
- accountabilities?_
- Managing the end-to-end claims process on behalf of Insured’s including liaising with various stakeholders throughout the claims process and through to claim finalisation
- Acting as the key point of contact between the Insured and Insurer to achieve prompt and positive claim outcomes.
- Liaising with Network Brokers on complex claims
- Utilizing embedded processes to identify potential fraud indicators and recovery opportunities relating to a claim
- Preparation of detailed and accurate communications to external parties including formulating declinature and/or settlement recommendations
- About you:_
- Strong knowledge of the Claims process
- Effectively communicating with all parties involved in the claim process such as Brokers, Insureds, Insurers, Builders and Assessors
- You thrive in a team environment and is Customer focus
- Caring Counts:_

It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.

Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV
- Why Sedgwick?_

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for

Some of the Benefits of working with us are:

- Hybrid working arrangement. _#LI-Hybrid_
- Professional Development through Sedgwick Australia University
- +0.5 % on top of Superannuation Guarentee
- Domestic and International Career Pathways

Sedgwick is an Equal Opportunity Employer.

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