Call Centre
1 month ago
Based in Parramatta. WFH environment.
- Permanent position - start date 4th December
- $60,500 + super + incentives
To provide efficient, courteous customer service and sound information/ advice to members, and promoting advantages of health insurance.
- Based in Parramatta. WFH environment.
- $60,500 + super + incentives
- Permanent position - start date 4th December
- Call Centre Experience Necessary
- Hybrid Work Environment
**What you will be doing**:
- Answering and responding professionally to high-volume inbound calls from healthcare services customers
- Create unique and tailored experiences for customers
- Identify the customer's needs regarding their healthcare insurance needs
- Maintain accuracy of membership database
- Resolve issues and complaints in line with company standards and guidelines in a friendly manner
**About you**:
- Experience working in a call centre
- Excellent communication and resolution skills
- Interpersonal skills and Sales Orientation
- Customer service and/or clerical experience
- Computer literacy
- Ambition to achieve KPI's
For more information contact
**Shana Perry** at
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