Banking Call Centre Representative

2 weeks ago


Sydney, Australia Employ Full time

$65,000 + super
- Strong ethics based culture
- Must speak Arabic fluently

**_Our client is a ground breaking financial institution. With a strong principles and ethics based culture, and based on the guidelines of Sharia Law, they have built a dynamic business following Islamic lending principles._**

**Duties & Responsibilities**
- Receive inbound calls from new and existing customers, assisting with their product needs
- Identify and assess customers’ needs to achieve a desirable outcome
- Process both inbound and outbound mail and live chat
- Identify and escalate possible complaints in a timely and confidential manner
- Processing Data requests by using multiple computer systems to access needed information

**About You**
- Must speak Arabic fluently
- Have an understanding of Islamic home financing
- Prior customer service experience within a call centre environment
- Strong Banking and Financial Services background
- Natural desire to deliver a great service experience every time and be capable of connecting with a diverse range of people
- A clear, well-spoken phone manner and a desire to learn in a dynamic environment
- Excellent time management and organisation
- A friendly and professional telephone manner

**Next steps



  • Sydney, Australia Daikin Full time

    **Our Business** At Daikin, we draw upon our many years of experience to provide air conditioning solutions to our customers to achieve superior comfort levels in residential and commercial environments. As a leading air conditioning company, Daikin has earned a reputation of world-leading performance, technological advancement, quality, and reliability. We...


  • Sydney, Australia Employ Full time

    $65,000 + super - Strong ethics based culture - Must speak Arabic fluently **_Our client is a ground breaking financial institution. With a strong principles and ethics based culture, and based on the guidelines of Sharia Law, they have built a dynamic business following Islamic lending principles._** **Duties & Responsibilities** - Receive inbound calls...

  • Call Centre Operator

    4 weeks ago


    Sydney, Australia Charterhouse Full time

    **Call Centre Operator** - **Pay rate: $37 per hour + super**: - **Start date: Immediate**: - **End date: 31/06/2023**: - **Location: 100% Remote working**: - **WHV and Student Visas welcome to apply** We are urgently looking for strong communicators who can work a 24/7 roster. Shift times could be : 5pm - 4am, 10pm - 9am, 6am - 4pm. **The role**: -...

  • Call Centre Operator

    4 weeks ago


    Sydney, Australia Charterhouse Full time

    **3 x Call Centre Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length: 12/05/2023 - 12/08/2023**: - **Location: Parramatta** **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers - Handle customer data and information with...


  • Sydney, Australia ISS Full time

    **Job no**: 529730 **Work type**: Full time **Location**: Sydney **Categories**: Administration & Office Support, Sales, Facility Management/Engineering **_ISS IS A PLACE TO BE YOU_** **_ We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and...

  • Call Centre Operator

    4 weeks ago


    Sydney, Australia HAYLO People Full time

    Great career paths and opportunities for progression - Work with a supportive and fun team - Exciting Opportunity in Sydney CBD Location This is a fantastic role if you are looking to start your career and want to help people across the community. Our client is looking for a Receptionist/ Call Centre Operator who will be based in Sydney CBD. **The role** -...

  • Call Centre

    4 weeks ago


    Sydney, Australia Perigon Group Full time

    Based in Parramatta. WFH environment. - Permanent position - start date 4th December - $60,500 + super + incentives To provide efficient, courteous customer service and sound information/ advice to members, and promoting advantages of health insurance. - Based in Parramatta. WFH environment. - $60,500 + super + incentives - Permanent position - start date...

  • Customer Service

    6 days ago


    Sydney, Australia Hatch Full time

    ** This role is at Westpac (not for Hatch)** Hatch is supporting Westpac to find a great Customer Service - Call Centre to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Westpac. **About the role at...


  • Sydney, Australia Charterhouse Full time

    **4 x Call Centre Operator** - **Pay rate: $32.16 per hour + super**: - **Contract length: 02/06/2023 - 29/09/2023 (possibility of extension)**: - **Location: Gosford**: - **Police check required** *** **The role**: - Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and...


  • Sydney, Australia Spring Professional Full time

    Local Australian business - Work from home 2 days a week - Above market rate salary A growing superannuation firm that is Australian grown is currently seeking 2 new customer services professionals to join their team. They have grown consistently for a number of years and have continued to reinvest into their workforce. **The Role** This role will be a...


  • Sydney, Australia ANZ Banking Group Full time

    **Req ID**: 48100 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Sydney About the role Build a rewarding career in an innovative, fast paced and collaborative environment Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested? An intense passion and curiosity for people, their needs...


  • Sydney, Australia Prosegur Australia Pty Ltd Full time

    **Responsibilities**:_Monitor and respond to the armoured truck, branch, and duress alarms Respond to radio calls and inbound calls queue Accurately communicate sensitive information to internal and external stakeholders Maintain confidentiality of program and tech information Develop strong relationships with the operation team and road crew Regularly...

  • Sales Representative

    4 weeks ago


    Sydney, Australia Cobra Waste Solutions Full time

    **About us**: Cobra Waste Solutions in a fully integrated recycling centre based in Western Sydney, providing sustainable waste solutions to a wide range of customers, Councils, Tier 1, Small Businesses, large corporations & residential. A major contribution to our success is Skip Bins and Front lift bins. Due to this growth we are searching for a Dynamic...


  • Sydney, Australia ANZ Banking Group Full time

    **Req ID**: 55415 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Sydney About the role Build a rewarding career in an innovative, fast paced and collaborative environment Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested? An intense passion and curiosity for people, their needs...


  • Sydney, Australia ANZ Banking Group Full time

    **Req ID**: 55832 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Sydney About the role Build a rewarding career in an innovative, fast paced and collaborative environment Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested? An intense passion and curiosity for people, their needs...


  • Sydney, Australia Hatch Full time

    ** This role is at Bank of Queensland (not for Hatch)** Hatch is supporting Bank of Queensland to find a great Customer Care Representative to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Bank of...


  • Sydney, Australia Sustain Recruit Full time

    Senior Product Manager - Call Centre Transformation About the Client: Our client is a leading player in the B2C consumer space. They are embarking on a massive digital transformation across their core systems an customer journeys. As a Senior Product Manager, you will have the unique opportunity to shape the future of their call center...

  • Fraud Officer

    4 weeks ago


    Sydney, Australia Chandler Macleod Full time

    My Client a Leading Financial Services Institution. Are looking for an experienced contact centre representative to join their successful happy team. This is a great opportunity to join a company were you will be rewarded for your efforts. The role is based in the Fraud division As a Fraud officer you will be dealing with inbound calls from customers who...


  • Sydney, Australia ANZ Banking Group Full time

    **Req ID**: 65893 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Pitt Street About the role Build a rewarding career in an innovative, fast paced and collaborative environment Be part of a team vital to transforming ANZ for the future Use your passion and curiosity for people, and put them at the centre of everything you...


  • Sydney, Australia ANZ Banking Group Full time

    **Req ID**: 64059 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Sydney About the role Build a rewarding career in an innovative, fast paced and collaborative environment Be part of a team vital to transforming ANZ for the future Use your passion and curiosity for people, and put them at the centre of everything you do At...