Guest Service Officer

3 weeks ago

Somerton, Australia APOLLO MOTORHOME HOLIDAYS PTY LTD Full time

Access to product trials free of charge (Motorhome holidays anyone?)
- Ongoing support and training
- A fun and supportive company culture

**What We Do**

Simply put, we’re memory makers. We believe road trips are the best way to holiday We know RVs inside and out as we’ve been building, renting and selling motorhomes, campervans and caravans for over 35 years across Australia, New Zealand, the USA, Canada, the UK and Europe. think #VanLife

**About the role**

This role will see you delivering exceptional service to our rental guests by guiding them through the vehicle hand over and return. This will include completing rental contracts, selling ancillary products (reduction options, tables & chairs etc), vehicle demonstrations (don’t worry we’ll teach you what you need to know) etc.

**About you**

This position is in our **Melbourne Rental Branch located at 40-46 Hume Hwy, Somerton VIC.** Given we’re in Tourism we are a _7-day operation_ so, you need to be okay with working weekends and public holidays. The good news is, you get great penalty rates for this, and we also have an attractive commission structure for ancillary sales.

We’re eager to find those who love a good road trip and have some of the following qualities and experience in:

- Customer service &/or sales.
- A valid open manual driver's license is a must (you’ll need this to drive our RV’s).
- You like to go above and beyond to make somebodies day.
- You’re great with time management and you like a fast-paced environment.

We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. All applicants must have the right to work in Australia.

**Job Type**: Casual

**Salary**: $28.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Free food
- Professional development assistance
- Referral program

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Penalty rates

Application Question(s):

- What are your salary expectations?

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location

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