Victorian Workers Compensation Co-ordinator

2 months ago

Carlton, Australia LKA Group Full time

Full Time
- Carlton, Melbourne VIC
- Posted on 05/08/2024

**Workers Compensation (Vic) Co-Ordinator**
- **Fantastic opportunity to take your administration/coordination experience to the next level**:

- **Would suit legal graduate or experienced legal assistant with an interest in workers compensation and personal injuries claims**:

- **Supportive team environment**:

- **Genuine opportunity for career development**

We are seeking a Coordinator for our Melbourne office to manage and support the investigation team. This is a critical role which requires excellent people management skills and a strong client focus.

**Here’s what the role looks like**:

- You will be fully trained on our case management systems and will be responsible for receiving client instructions, setting up new cases in the system, and allocating work to the team
- You will manage and monitor the workflow to ensure that service standards are met or exceeded
- You will monitor deadlines and communicate with clients and investigators during the investigation process
- You will proof, compile and deliver reports and documentary evidence, and provide assistance to the quality review team
- You will monitor budgets and expenses and undertake invoicing at the conclusion of an investigation
- You will actively participate in team meetings, staff meetings and management meetings
- You will develop, implement and maintain effective communication strategies to ensure the team is kept up to date with any changes to procedures, legislation and client specific requirements
- You will liaise with the other LKA offices throughout Australia and as part of a team, develop consistent processes and practices

Shortlisted applicants will be contacted by phone and we will forward a basic writing task for completion. Those successful will then move to a face-to-face interview.

If you would like more information please contact Janet Costa on (03) 9340 3214.

**What we are looking for**:

- A strong communicator with some leadership experience
- Excellent organisational and planning skills with the ability to manage conflicting priorities
- Good attention to detail and a willingness and aptitude to learn new processes and software
- Strong work ethic and values
- Would suit legal graduate or experienced legal assistant with an interest in workers compensation claims and personal injuries claims
- Previous administration experience is preferred

**What we offer**
- A supportive and collegiate work environment
- Training in all key aspects of the role
- Flexibility to work from home part of the week and in our fresh, open-space office in Carlton
- Opportunity to develop and grow your role to suit your interests across all aspects of the business and genuine career development

**Remuneration**
- Your remuneration and benefits will reflect your experience when you join us, and as you grow and develop in the role

**Application Process**:

- Your proactive approach to assignments and your ethos;
- Your excellent written & verbal communication and Microsoft Office skills;
- Your ability to manage your time well;
- How you align with our core values.

Shortlisted applicants will be contacted by phone. Those successful will then move to a face-to-face interview.

If you would like more information please contact Janet Costa on (03) 9340 3214.

**Employer questions**:

Which of the following statements best describes your right to work in Australia?
Do you have experience in administration?

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