Education Consultant

4 weeks ago

Geelong, Australia Aussizz Group Full time

**Reasons to work at Aussizz Group**:
**Complete Ownership**

You have complete autonomy over the work you do. You take responsibility for your work with little to no interference. You get credit for the successes and you are accountable for any lapses.

**Work with Top Talent**

Our top talents guide newcomers, sharing knowledge and skills, nurturing them to become future experts.

**Employee Unwind Session**

Relax and recharge Participate in the unwind session to foster connections, share laughs, and build a stronger, happier team.

**An Open Work Culture**

A place where everyone’s ideas are valued, communication is easy, and people freely share, leading to better teamwork.

**Feedback Driven Culture**

A work environment where employees regularly give and receive suggestions for improvement, promoting growth.
- Numbers of Opening**:4**
- Location**:(Elizabeth (AMEC), Geelong, Werribee) - Victoria**
- Type**:Full Time**

**About the role**:
We currently have an exciting opportunity for the Education Consultant who is responsible for student recruitment and education sales to facilitate admission of onshore international students in registered training organisations of their choice. This role is accountable for lead generation in the education department by ensuring excellent customer service along with an expertise in Australian academic courses and student visa requirements. It requires a good understanding of CRICOS and student visa conditions in Australia

**About the business**:
Aussizz is a leading name in the Education and Migration industry with a reputation for our innovative methods and successful visa outcomes. We are over a decade old global organisation with 24+ offices across Australia, New Zealand, UAE and India. We are members of several elite consortia of education and migration agents such as AEERI, MA and MIA, employing several QEAC and MARA certified experts.

Our greatest asset and the key to our success are our people, who have a sense of pride and satisfaction in their work.

At Aussizz Group, you will find a workplace based in mutual respect and collaboration that is supportive of your career development and encourages you to make an impact at a professional and personal level.

**Roles/responsibilities**:

- Effectively counsel international students to facilitate their admission in registered training organizations, keeping in mind their student visa requirements
- Provide up to date information about courses offered by partner entities to ensure a student’s successful course change and enrolment
- Create and maintain accurate client information such as enquiry notes, file notes, admission entries, offer letters, CoEs and follow-ups in the organisation’s CRM system
- Build a strong referral pipeline and increase client retention by ensuring good after sale service engagement and encouraging service feedback via Google Reviews and social media reviews
- Maintain a quick and consistent Turn Around Time (TAT) in terms of responding to clients, updating CRM data and generating reports
- Create and submit timely admission reports to the manager in order to aid smooth processing of monthly incentives
- Partake in the organisation’s training and assessment activities as and when directed
- Build content, participate in marketing activities and engage the client base on the organisation’s social media handles such as Facebook, Instagram, WhatsApp and LinkedIn as and when directed by the manage

**Key Behavioural Competencies**:

- Strong interpersonal skills and an ability to build relationships with all and especially external stakeholders
- Must have a strong work ethic and an ability to conduct oneself in a professional manner at all times
- Exceptional written and verbal communication skills with a quick TAT in terms of responding to clients as well as internal communication
- Be proactive in regards to updating one’s knowledge base through research and self-learning
- Strong listening skills, attention to detail and ability to logically reason and critically analyse information and data

**Skills & experience**

**Qualifications**:

- Graduate in any discipline (essential)
- QEAC Certification (desirable)

**Experience**:

- A minimum of 2 year’s experience in a similar role
- At Least 3 year’s experience is a similar industry

**Skills**:

- Intermediate to advanced Microsoft office (word, excel, PowerPoint and outlook) and Adobe skills
- Highly organised with an ability to meet deadlines
- Excellent counselling skills including the ability to build rapport and make the client feel heard

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