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Migration & Education Assistant (Geelong)

4 months ago

Geelong, Australia Immi Smart Pty Ltd Full time

**About the Company**

We're a reputed, innovative, and growing education and migration consultancy looking for an experienced Migration Consultant to be based out of our upcoming office in Geelong. We're a team of registered migration agents and education consultants, striving to serve our clients effectively and positively, and as a matter of principle, we stay apprised of all the latest changes and updates to Australian immigration law, knowing that our understanding of them can make all the difference to our clients' case outcomes.

At **Immi Smart**, we are a team that prioritises emotional intelligence and personal well-being. You will work with highly experienced and respected consultants and enjoy a great work-life balance alongside other benefits.

**Primary roles and responsibilities**
You will be required to:

- Greet potential and existing clients and get them to fill in their details for the reference of our migration agents
- Answer phone calls from new and existing clients, inform them about our products and services and connect them with the appropriate team members based on your understanding of the client’s needs
- Schedule consultation appointments for new and existing clients with our migration agents and educational experts

**Additional roles and responsibilities**
Apart from this, you may be expected to
- Collect documents from clients based on their profiles and visa requirements
- Input client details into the company's custom CRM
- Communicate with existing clients
- Convert inbound leads into business
- Make follow-up calls to potential clients
- Provide fact-based insights to assist in the development and delivery of key business strategies
- Conduct analytical and strategic problem solving of key business issues
- Work collaboratively with other team members of the organisation for an effective and positive outcome of client cases
- Proactively make positive contributions towards the overall functioning of the organisation
- Working with our Registered Migration Agents to develop, articulate and deliver the strategic priorities of the business.

**Preferred Skills & Qualifications**
- At least 1 year of experience in the similar role
- A flexible and adaptable, can-do attitude with attention to detail
- The ability to handle multiple tasks and meet short deadlines
- Impeccable command over written and verbal aspects of the English language
- Excellent organisational and time management skills
- The abilities to learn quickly and work individually after being trained
- The ability to decisive and firm when decision-making is required
- Proficiency with MS Office suite (Primarily Excel)

**You have access to**
- A dynamic work culture where respect and integrity are prioritised for every team member
- Supportive team members who will encourage you to grow through opportunities, upskilling and personality development
- Flexible and supportive team leaders who will help you achieve your professional goals
- Bonuses and incentives offered on a performance basis
- The opportunity to grow within the organisation into areas of interest
- Access to a modern workspace right opposite the historic and central Flinders Street Station in the heart of Melbourne's thriving CBD

**Job Type**:Part-time

**Schedule**: Flexible work hours

**Supplemental pay types**:

- Bonus
- Commission
- Performance bonus

**Location**:

- Geelong, VIC (in-person): Reliably commute or planning to relocate before starting work (required)

**Work Authorisation**:

- Australia (required)

**Language Preference**:

- Superior English, Hindi and other languages a plus

**Benefits**:

- Employee discount
- Employee mentoring program
- Free food
- Professional development assistance
- Salary packaging

**Expected Start Date**: 01/06/2024

**Job Types**: Part-time, Casual

Pay: $42,760.00 - $67,650.55 per year

Expected hours: 16 - 32 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Free food
- Professional development assistance

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus
- Performance bonus

**Experience**:

- Front desk: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 01/06/2024