Solution Consultant

3 months ago

Sydney, Australia emarsys eMarketing Systems Full time

The Solution Consultant will ensure that prospects and clients are matched with tailored solutions to fit their business and technical requirements that will ensure solid integration with Emarsys acting as the conduit between business and technology. Working collaboratively with Emarsys’ Sales, Client Success & Technical departments, the Solution Consultant will gather and analyze client requirements and provide professionally designed solutions to ensure a smooth contract signature process and together with Project Management will ensure a swift and smooth delivery of agreed services.

This client facing role will seamlessly combine technology, implementation knowledge, and commercial awareness to successfully agree with the prospect/client on services to be provided, while collaborating in post-sales activities to provide a world class experience to our Clients throughout the implementation process.

**YOUR AREA OF RESPONSIBILITIES**
- Pre-sales participation through business and technical requirements analysis gathered from Sales input as well as information gathered by the Senior Solution Consultant by reviewing the client’s business before establishing communication with them as well as a solution driven approach discussion during meetings/calls.
- Translation of functional and non-functional requirements into a solution design document with a view on strategic requirements versus solution and delivery requirements.
- Aligning client’s process flow with Emarsys by understanding the client’s status quo to establish a base line and how best to match that with Emarsys best practices.
- Prepare documentation, such as Power Point decks, to present solutions to prospects/clients.
- Produce technical specification for custom development that can then be passed to internal technical departments to be built per specification without the requirement to further gather requirements or challenge logic.
- Proactive discussions with prospect/client including (but not exclusively): Marketing Best practices, Data strategies. 3rd party integrations, BI concepts, Channels.
- Produce Handover documents to assist Project Management to translate technical objectives/deliverables to a project plan.
- Build working relationships with Product Management and Professional Services teams
- Stay up to date with industry trends/updates and 3rd party integrations

**YOUR PROFILE**
- Have 3+ years’ experience in a presales capacity ideally with a SaaS Provider.
- Previous experience in a client facing role is preferred
- A keen understanding of data structures and workflow to aid clients in project scope and implementation requirements
- Be comfortable to talk specifics of middleware and systems integration with developers
- Willingness to travel
- Knowledge of the online marketing space
- Hands on knowledge of database structure and software architecture, or implementation of platform.
- HTML,PHP,MYSQL is an added advantage
- Competent with Microsoft Office, including Power Point
- Ability to juggle multiple projects at once
- Willingness to get the job done
- Good presentation skills as this will be a client facing role
- Office based with travel elements for client meetings

**WHAT WE OFFER**
- Join a fresh faced, globally diverse company, with truly impressive cutting-edge machine learning and artificial intelligence (AI) cloud technology
- A job with a dynamic and experienced team of professionals.
- A great working environment, with opportunities to work with and learn from some seriously talented individuals.
- A company with an international outlook and a good market positioning.
- Be part of the engine that is behind a very fast growing business.
- Competitive remuneration.

**WHAT WE OFFER**
- New office in the centre of Sydney CBD - Pitt Street.
- Cosy open office plan with collaborative break out areas for team discussions and innovative planning.
- ANZ coverage and one of our fastest growing markets Globally.
- High growth industry and with some of the most innovative products in Marketing Technology

**DIRECT FROM OUR STAFF**
- “Tight and friendly local team where employees feel they are truly working together.”
- “Awesome teammates” and “Great working environment”
- “Central Location” and “Convenient to shopping and food”
- At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our essential requirements and business need, we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality._

  • Solutions Consultant

    7 months ago

    Sydney, Australia UserTesting Full time

    We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human...

  • Solution Consultant

    3 months ago

    Sydney, Australia emarsys eMarketing Systems Full time

    The Solution Consultant will ensure that prospects and clients are matched with tailored solutions to fit their business and technical requirements that will ensure solid integration with Emarsys acting as the conduit between business and technology. Working collaboratively with Emarsys’ Sales, Client Success & Technical departments the Solution Consultant...

  • Solutions Consultant

    2 weeks ago

    Sydney, Australia Whatfix Full time

    **Solutions Consultant - JD** **Who are we?** Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way **What sets us apart from the rest?** With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and...

  • Solutions Consultant

    17 hours ago

    Sydney, Australia Q2ebanking Full time

    Q2 is seeking a Senior Solutions Consultant who can articulate technology and product positioning to both business and technical users as well as identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The Q2 Solutions Consultants are also responsible for assessing the functional...

  • Solution Consultant

    2 months ago

    Sydney, Australia Tecala Full time

    **Join our Team**: Our aim is to change the tech industry, with you beside us. We’re renowned for partnering with Australia’s most progressive, forward-thinking businesses that share our vision of a future where technology is the enabler of bolder, faster, and smarter ways of operating. We are passionate about what we do, how we do it, and most...

  • Solutions Consultant

    2 weeks ago

    Sydney, Australia Smartly.io Job Board Full time

    Smartly has an exciting opportunity for a Solutions Consultant to join our Implementation team! You will work directly with our customers across pre-sales and cloud-based software implementation phases to set customers up for successful onboarding, shortening the time-to-value. In this role you will act as a digital marketing and Smartly.io solutions...

  • Solutions Consultant

    1 month ago

    Sydney, Australia Paradox Full time

    Are you obsessed with understanding how things work? (and thinking of better ways to do them!) Do you have that rare gift for connecting the dots and creating clarity out of chaos? Are you constantly being tapped to help talk through challenges or brainstorm ideas? (and you wouldn’t have it any other way!) At Paradox, we believe when you get the people...

  • Solutions Consultant

    7 months ago

    Sydney, Australia 4Twenty Consulting PTY LTD Full time

    Sales & Account Management **Details** **About the job** We are looking for a Solutions Consultant on behalf of one of our SaaS partners to join our team in Sydney!**What you will do** As a Solutions Consultant you will be proving value to prospects and customers by supporting the sales team during the assessment period from a technical standpoint,...

  • Manager, Solutions Consulting

    1 week ago

    Sydney, Australia BlackLine Full time

    The Manager, Solutions Consulting will directly supervise, manage and train a team of Solutions Consultants in becoming experts in the Company’s software and their ability to perform demonstrations of all the Company’s accounting modules to prospective and current customers. The Manager, Solutions Consulting, will supervise Solutions Consultants as they...

  • Solutions Consultant

    2 weeks ago

    Sydney, Australia Smartly.io Full time

    Smartly has an exciting opportunity for a Solutions Consultant to join our Implementation team! You will work directly with our customers across pre-sales and cloud-based software implementation phases to set customers up for successful onboarding, shortening the time-to-value. In this role you will act as a digital marketing and Smartly.io solutions...

  • Solutions Consultant

    7 months ago

    Sydney, Australia Invesco Full time

    intelliflo is a global business that welcomes bold ideas and all points of view. Doing what matters inspires us, and we believe that we grow best - as people and businesses - by working together and always striving to get better without fearing failure. - We’re not looking for a ‘culture fit’. We want you to bring your unique skills and perspectives...

  • Manager - Solution Consulting

    5 days ago

    Sydney, Australia Duck Creek Technologies Full time

    Duck Creek Policy Consultant (Manager Solution Consulting) Sydney, Australia - Challenging convention. Trying new things. Reshaping an industry._ The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions,...

  • Solutions Consultant

    2 days ago

    Sydney, Australia Enable Full time

    About Enable: Rebates, market development funds, special pricing agreements. In the U.S. alone, these B2B trading agreements add up to trillions of dollars every year. We call this the deal economy and we’re rethinking how it operates. Rebate management has long been stuck in the dark ages: a frustrating mess of legacy systems, paper, and...

  • Solution Consultant

    2 days ago

    Sydney, Australia Dotdigital Full time

    As part of the Solution Consultancy team you will be working closely with the Sales, Customer Success and Professional Services teams in APAC. You will be responsible for providing a range of technical pre-sales support through the sales lifecycle and beyond, at all times ensuring that clients’ requirements are understood and the dotdigital technical...

  • Solutions Consultant

    4 months ago

    Sydney, Australia Liven Full time

    Solutions Consultant **Join the revolution in hospitality tech!** **Liven** is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth...

  • Migrations Solution Consultant

    4 days ago

    Sydney, Australia FNZ Full time

    Role Description The remit of the Migration Solution Consultant is to bridge the gap between the business requirements and the impact of Migration and the technical components. The Migration Solution Consultant will be responsible for leading our Clients through the Migration implementation ensuring the requirements from each impacted business unit have...

  • Solutions Consultant

    6 months ago

    Sydney, Australia Reveal Full time

    **Position**: Solutions Consultant **Reports To**: Director of Consulting Solutions **Location**: Sydney, Australia **Job Overview** The Solutions Consultant is a critical client-facing role responsible for expert understanding of the Reveal platform to provide customer-facing consultation and internal advice on product improvement strategies. A...

  • Solutions Consultant

    7 months ago

    Sydney, Australia Real Time Australia Full time

    Senior Service Delivery Solutions Manager - FinTech (Accountants & Bookkeepers) - Hybrid WFH/WFO Sydney CBD - 2 Days per week - $900 - $980 Daily INCL Super, Initial 12 Month Contract Our client, the 3rd largest **FinTech (SaaS)** in the world, is seeking an experienced** Senior Service Delivery Solutions Manager**! Join this global leader, providing its...

  • Clinical Solutions Consultant

    6 days ago

    Sydney, New South Wales, Australia International SOS Full time

    Job OverviewWe are seeking a highly skilled Medical Director to join our Consulting and Solutions team. As a valued member of our multinational company, you will have the opportunity to work on healthcare matters and implement tailored solutions for our clients.About the RoleThe Medical Director will collaborate with account managers to engage clients,...

  • Solutions Consultant

    6 days ago

    Sydney, Australia Coachwood IT & Executive Recruitment Full time

    Are you looking for an entirely remote position working with the latest Nintex or Power Platform technologies in a close knit team? This is for you! A vibrant and professional Technology company, specializing in providing innovative and tailored solutions for businesses from end to end currently has an opportunity for a **Solutions Consultant** join their...