Customer Screening Officer

3 weeks ago


Newcastle, Australia MBC Recruitment Full time

Permanent Full-Time and/or Part Time
- Great career growth opportunities
- Multiple locations available

**Position**: Customer Screening Officer (Sales focused)

**Start**: ASAP

**Duration**: Permanent Full-Time and/or Part Time

**Salary**: $55,300 per annum + superannuation

**Locations**:

- Batemans Bay
- Belconnen
- Brandon Park
- Charlestown
- Chermside
- Cherrybrook
- Chirnside Park
- Chullora
- Clifford Gardens
- Corrimal
- Dubbo
- Figtree
- Gladstone
- Goulburn
- Green Hills
- Griffith
- Keilor
- Kotara
- Lavington
- Noosa
- Orange
- Port Adelaide
- Ringwood
- Southland
- Taree
- Tweed City & Tweed Heads
- Westfield Penrith
- Wetherill Park
- Wynnum

**Overview**
Our Client is one of Australia's leading retail hearing health providers. In this role, you will have the opportunity to change lives by supporting customers and their families living with a hearing loss. As a Customer Screening Officer you will have the opportunity to work at multiple sites and will be responsible for driving lead generation from greeting customers and inviting them to have a free hearing check in store.

**Key Objectives**
- Meet daily and monthly sales targets ~ 4 Hearing Checks Per Day and 10 Per Store
- Must be willing to greet line customers by approaching them in order to invite them into the store with view to obtaining a sale - this forms a large part of this role
- Drive lead generation daily by talking to potential customers
- Work with the store team to achieve targets
- Support the Customer Engagement Manager and Clinician (Audiologist) by scheduling and following up appointments for potential customers
- Complete daily operational processes and develop store strategies to increase customer leads, expand store traffic and optimise profitability

**Essential Criteria**
- An outgoing and motivated personality where you are comfortable engaging face-to-face with potential customers on a daily basis
- Previous retail experience meeting and exceeding business targets and KPI’s
- Strong listening & communication skills and problem-solving ability
- A mature approach to both work and customer interaction
- Able to physically stand for long periods of time
- Reliable with good work ethics
- Availability to work retail hours on a rotating roster including Thursday evenings and weekends as per site opening hours
- Willing to travel to multiple stores in the surrounding areas (if required)
- Basic computer literacy
- Demonstrated resilience in a high-volume retail environment

**Our Client Offers**
- Achievable monthly and yearly incentive programs
- Comprehensive training and career development
- Great career growth opportunities and progression planning
- Be part of a diverse, collaborative, and supportive team who are passionate about the work they do
- Opportunity to work in a business that genuinely enables you to change a customer’s life daily
- Right to Work in Australia
- Reference checks



  • Newcastle, Australia ACES Group Full time

    **About the role**: We are seeking full time and casual Cargo Screeners for aviation facilities in Newcastle**.** As a Freight Screening Officer, you will play a crucial role in ensuring the safety and security of cargo goods and services flowing through our facilities. You will be responsible for conducting thorough screenings of Cargo and performing...


  • Newcastle, Australia NSW Government -Department of Customer Service Full time

    **Customer Care Specialist** **Join the Service NSW team of talented, passionate people** **Customer Care Specialist** **Talent Pool** **Full-time 35 hours per week** **Location Contact Centres -Newcastle, Maitland, Gosford, Lithgow, Parramatta** **SNSW Grade 5** **Renumeration** - Package includes salary starting at $81,475 base plus superannuation and...


  • Newcastle, Australia Supagas Pty Ltd Full time

    Opportunity to be move to permanent for right person - Employee Rewards Program - Hourly Rate Plus Overtime and Super **About Supagas** Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on our exceptional...


  • Newcastle, Australia Chubb Fire & Security Pty Ltd Full time

    **0013548** **Newcastle, New South Wales AU** **Customer Service Officer - Newcastle** Are you looking for an exciting new role with an established market leader in Fire Protection? This is an opportunity to join the friendly team at Chubb Tighes Hill where you will be offered employment stability and progression opportunities as well a range of...


  • Newcastle, Australia Ashdown Consulting Full time

    $32.73 ph + super - 10 Month Contract - Bathurst, Newcastle, Wollongong **Customer Service Representative | 10 Month Contract | $36.33 p/h Including Super** - $32.73 ph + super - 10 Month Contract - Bathurst, Newcastle, Wollongong **About the Company** We are seeking multiple experienced Customer Service Representatives to join a large NSW government...


  • Newcastle, Australia Greater Bank Full time

    **About the role - Customer Service Officer | Newcastle Region** We are seeking dynamic and motivated Customer Service Officers in in the **Newcastle/Lake Macquarie** region. **We have full time opportunities on offer.** **What we’re looking for** - Previous retail customer service experience - Demonstrated relationship and sales ability - Ability to...


  • Newcastle, Australia Northbridge Recruitment Full time

    **_This a great opportunity to gain invaluable government experience!_** Customer service officers needed for an ASAP start for an initial 6-month contract, view to extend. $32.69ph + super. Rural options available **This is an ONSITE role full time, we have MULTIPLE locations on offer and roles so please express which location is your...


  • Newcastle, Australia Mayday Recruitment Full time

    Full time permanent position - Monday - Friday rotating roster - Amazing training and career development opportunities Mayday have partnered with a National brand in their search for person-centered Customer Service Officers to provide general support and advice to their clients. **What's in it for you**: - Full time permanent position based in...


  • Newcastle, Australia Ampersand Full time

    **Duration**:5 months **Pay rate**: $35 / hour + super **Location**:Newcastle/Office based role **Primary purpose of the role**: You will be expected to independently deal with client matters that may include transactions for clients, manage individual client caseloads and have a strong understanding of when to escalate a matter to the Senior CSOs and/or...


  • Newcastle, Australia Chambers Recruiting Group Full time

    Chambers Recruiting Group is looking for a full-time Administration officer for one of our clients located in Newcastle. The position will be full-time hours, with duties including liaising with clients and tradies, answering phones, data entering, handling quotes, general accounting work and other admin duties. The position will be long term for the right...


  • Newcastle, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...


  • Newcastle, Australia HireRight Full time

    About HireRight: Headquartered in Nashville, Tennessee, USA, with offices all around the globe, HireRight is the industry’s preeminent background screening company, providing innovative solutions for customers. Formerly known as PeopleCheck, HireRight’s Australian office is based in Lake Macquarie, NSW with clients spread throughout Australia and...

  • Customer Service

    4 weeks ago


    Newcastle, Australia New Start Australia Full time

    **Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...


  • Newcastle, Australia HAYS Full time

    Exciting Customer Service Role in the Newcastle CBD! **Client Services Officer** **Rate: $35/hr + Super** **Contract: Ongoing** **Days: Mon - Fri** **Location: Newcastle** **Your new company** You will be working with a reputable State Government Department on a full-time temporary contract. They deliver assistance to the people of NSW through...


  • Newcastle, Australia HireRight Full time

    About HireRight: Headquartered in Nashville, Tennessee, USA, with offices all around the globe, HireRight is the industry’s preeminent background screening company, providing innovative solutions for customers. Formerly known as PeopleCheck, HireRight’s Australian office is based in Lake Macquarie, NSW with clients spread throughout Australia and...


  • Newcastle, Australia Bullivants Full time

    Join a highly successful branch and a winning team - Focused and structured development and growth pathway - Team member discounts to Kmart, Bunnings, Officeworks & Target Enhancing the customer centric mentality, the Customer Service Officer will support with activities related to the branch showroom including direct customer sales support and general...


  • Newcastle, Australia Chandler Macleod Full time

    **The Organisation** An exciting opportunity is available to join a National brand who are currently experiencing a high level of growth within their organisation. An ASX listed company, our client is a global telecommunications operator who provide Fixed Wireless, NBN and Opticomm services to their customers. **The role** As a Customer Service Officer, you...


  • Newcastle, Australia APG Workforce Full time

    12 - Month Contract - Government Role - $31.53 Per Hour + Super - Newcastle Location + WFH APG is currently seeking an experienced Customer Service Officer for a 12 Month contract within a Newcastle Government Sector. - **$31.53 Per Hour + Super**: - **12 Month Contract with high possibility of extension**: - **Newcastle Location + WFH**: - **_The roles...


  • Newcastle, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ- Location: Newcastle, NSW, AU, 2300- Req ID: 69679**Department of Communities and Justice** **Customer Service Officer** **1 x Temporary role and Talent Pool** - **Locations: Mayfield**: - **Employment type - Temporary to 30.06.2024**: - **Salary - $70,694 to $76,857 per annum plus super and leave loading**: - **4 **weeks annual...


  • Newcastle, New South Wales, Australia HireRight Full time

    About HireRightHireRight is a leading background screening company offering innovative solutions to customers worldwide. Our global presence and fast-paced environment provide endless learning opportunities for ambitious professionals.