Receptionist / Clinical Trials Assistant

2 months ago

Melbourne, Australia IQVIA Full time

At IQVIA, we know that meaningful results require not only the right approach but also the right people. Regardless of your role, you’ll have the opportunity to play an important part in helping our clients improve patient healthcare and pick up many skills and professional development along the way.

**Job Overview**

IQVIA has an exciting hybrid opportunity available and is looking for a full time permanent **Receptionist/Clinical Trials Assistant **to join our Melbourne office. As a CTA, you will provide administrative support to clinical projects and update clinical systems and databases. As a receptionist, you will also assist with general office and administrative functions as required. The split of CTA/reception tasks will be fluid as the role evolves.
- Assisting Clinical Research Associates (CRAs) and Regulatory and Site Activation Specialists (SAS) with accurately updating and maintaining clinical systems that track site compliance and performance within project timelines.
- Assisting the clinical team in the preparation, handling, distribution, filing, and archiving of clinical documentation and reports according to the scope of work and standard operating procedures. Assist with periodic review of study files for completeness.
- Providing high quality reception and secretarial services to the employees and public.
- Finance management (invoices / vendors) etc.
- General front line office and reception administrative duties.
- Opening and closing the office as required.
- Greeting visitors in person and on the phone.
- Assisting CRA/SAS with preparation, handling and distribution of Clinical Trial Supplies and maintenance of tracking information.
- Assisting with the tracking and management of Case Report Forms (CRFs), queries and clinical data flow.
- Act as a central contact for the clinical team for designated project communications, correspondence, and associated documentation.
- May accompany CRAs on site visits to assist with clinical monitoring duties upon completion of required training and with required approval.
- May perform assigned administrative tasks to support team members with clinical trial execution

**Qualifications**
- Awareness of applicable clinical research regulatory requirements, i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
- Knowledge of applicable protocol requirements as provided in company training
- Computer skills including working knowledge of Microsoft Word, Excel and PowerPoint
- Good written and verbal communication skills including good command of English language
- Effective time management and organizational skills
- Ability to establish and maintain effective working relationships with co-workers, managers, and clients
- High or Secondary School diploma/certificate or country’s educational equivalent and 3 years administrative support experience; or equivalent combination of education, training, and experience

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