Service Desk Officer

4 months ago


Perth, Australia HAYS Full time

Your new company is looking for a Service Desk Officer to join their Service Desk team ASAP.

**Your new role**
- Responding to IT service requests to resolve technical issues.
- Providing remote and in-person IT support to users.
- Adapting a client’s software and hardware setup to their requirements.
- Downloading, installing and updating software
- Working rostered shifts (4am,6pm and 7:30 am starts, 10-hour shifts).
- Assisting others in the proper and efficient use of computers and software.
- Determining hardware and software requirements and implementing computer networks.

**What you'll need to succeed**
- Demonstrated ability to provide a high level of customer service within a technology, telecommunications and information service desk.
- Well-developed communication and interpersonal skills together with the ability to liaise and collaborate effectively with both internal and external stakeholders at all levels.
- Demonstrated ability to implement the requirements of a legislative and policy framework.
- Proven experience delivering outcomes, while undertaking similar responsibilities commensurate with identified role requirements.
- A relevant qualification or equivalent experience\

**What you'll get in return**
- Australian Company
- Rivervale Location
- 3-month contract (with possibility for extension)

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

2791700



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