Claiming Officer

3 weeks ago

Bella Vista, Australia KinCare Full time

**Job Description** About the role**:
We are currently seeking a Claiming Officer to join our Claiming and Collections team within the Finance department. In this role, you'll work alongside experienced Claiming Officers, managing Home Care Package subsidy claiming. Your key responsibilities will include validation of the monthly claim, verifying remittances (involving some complex Excel reconciliations), analysing monthly claims, and posting any adjustments needed. You'll also have the chance to liaise with relevant government departments to resolve claim discrepancies and assist our elderly customers and/or their next of kin in understanding statements, invoices, etc.. Some general administrative functions for Accounts Receivables will also be part of your responsibilities.

But here's the exciting part - you won't be on your own. You'll have the support of a seasoned team to guide you. This role isn't just about what you bring to the table now; it's about the opportunity to develop and implement enhancements to our processes, reduce risk, and optimise results. Plus, you'll get to grow your knowledge of the Aged Care industry.

If you're eager to learn, open to mentorship, and ready to take your first steps in this dynamic field, we encourage you to apply.

**About you**:

- Tertiary qualifications
- Experience working with Aged Care/Home Care Packages - _highly desirable but not essential_
- Intermediate to advanced Excel skills
- Knowledge of Visual Basic - _preferred but not essential_
- Good working knowledge of large ERP systems such as Salesforce
- Ability to meet strict deadlines
- Strong organisation and analytical skills
- Ability to build strong internal relationships including working within a multidisciplinary team
- Ability to work independently and proactively, identifying issues and potential solutions

**About KinCare**:
We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.
- We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant._

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