Service & Operations Manager
4 weeks ago
OPERATIONS | Perth Metropolitan
Closing date: 26/06/2023
Osmoflo Water Management Pty Ltd is a leading Global designer, manufacturer, operator and maintainer of advanced water and wastewater systems working across different industries, markets and international locations.
We are seeking a Service & Operations Manager, WA & NT to join our Operations team in our office in Perth, WA.
As the Service & Operations Manager, you are in a key management position providing high level managerial support to Water Treatment Plant Operators, Service Technicians, Administrators, and Team Leaders operating across WA & NT. You will be tasked with ensuring that contracted service and operations expectations are met or exceeded, whilst effectively building relationships with all key stakeholders, including clients and the WA & NT Operations team.
The Service & Operations Manager, WA & NT will report to, and have close working relationship with the General Manager, Operations.
In addition to a great attitude, you will require:
- Commercial/industrial experience (preferably within the water industry);
- Proven management experience, with understanding operations and maintenance environment;
- Excellent written and spoken communication skills, including the ability to develop and maintain excellent trusting relationships with all stakeholders;
- Experience with leading teams and facilitating teamwork with remote operations;
- A “people person” with excellent leadership and interpersonal skills;
- Customer focused and experienced with supporting Business Development activities;
- Well-developed Computer skills including Microsoft Office Suite.
Responsibilities of the Service & Operations Manager would include:
- Ensure that contracted service & operations levels are met or exceeded;
- Supporting Business Development activities
- Develop strong relationships and rapport with clients through ongoing communication and support;
- Promote and professionally represent Osmoflo Water Management Pty Ltd at all times;
- Foster a positive environment that motivates and drives staff;
- Be prepared to fulfil other duties that are peripheral to your role.
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