Customer Service Officer

1 day ago


Ballarat, Australia HOBAN Recruitment Full time

Customer service opportunity not to be missed Join a supportive and collaborative team environment with ongoing up-skilling and development.

We are currently seeking experienced Customer Service professionals for opportunities for our client in Ballarat.

Whilst working as an enthusiastic and highly motivated Customer Service Officer / Licence Testing Officer you will work for a well-renowned organisation who provides exceptional service for Victorians on the road. You will need to be flexible to work between 3-5 days a week between the hours of 8.30am and 4.30pm Monday - Friday and be comfortable to undergo a National Criminal History check along with a Licence Drivers History Check prior to commencement.

In this role your main responsibilities and duties will include:

- Adhering to policies, guidelines, and procedure to ensure compliance
- Testing and assessing learner drivers on an already pre-determined course
- Providing constructive and non
- bias feedback
- Customer service duties - Front counter
- Providing customers with a wide range of information,
- Cash Handling, electronically processing payments and end of year bank duties,
- Completing administrative transactions, including updating relevant information into internal systems

This role will suit individuals who can demonstrate the following attributes:

- Enjoys helping others to achieve their goals
- Methodical and well organised
- High attention to detail
- Customer service orientated
- Work in fast paced environments
- Resilient and does not tire of routine tasks
- Quick learner and ability to work in a highly regulated environment
- Holds a full and valid Victorian Drivers Licence

What is on offer to you?
- Comprehensive training and ongoing mentoring and support
- A supportive workplace environment
- Great pay rate $30+ per hour
- Long term stable positions
- Free onsite parking available

Shortlisted applicants will be sent Verbal Reasoning and Mathematical Problem Solving prior to being shortlisted to interview - please note that you will only be contacted if you reach our clients benchmark for this testing.

Don't miss out on this rare opportunity to become a part of a fantastic team, whilst working in a great and supportive company. Applications are being considered immediately to build our pool so APPLY NOW to be considered

Please note that only Permanent Residents will be considered.

**Job Types**: Full-time, Casual

**Salary**: $30.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 2 years (required)

Work Authorisation:

- Australia (preferred)



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