Digital Product Owner

2 months ago

Melbourne, Australia Team Global Express Full time

As a **Digital Product Owner **at **Team Global Express **, you will be at the forefront of driving the product vision, evolution, and roadmap for our digital capabilities. Your role is pivotal in ensuring that our products deliver the intended business and customer benefits. You will lead with a digital and customer-first approach, leveraging your commercial acumen and analytical thinking to explain complex digital product concepts to non-technical users. Your innovative problem-solving skills will be essential in addressing market opportunities and shifting customer priorities.

In this role, you will own the business case for digital product interventions and the benefit case that will accrue to Team Global Express once the products and capabilities are available to the broader market. Your ability to engage with stakeholders, manage prioritisation, and deliver on-time, in-scope, and on-budget will be crucial to your success.

**Key Responsibilities**
- Drive the Web, App and MarTech product vision and roadmap for digital capabilities, ensuring alignment with market opportunities and customer priorities.
- Co-own specific digital customer vision and outcomes, a with business owners.
- Engage with business stakeholders to gather requirements and develop digital product features and concepts.
- Build and maintain the feature and story backlog, managing prioritisation and trade-offs.
- Analyse and benchmark product features against market-leading products, incorporating industry learnings into the roadmap.
- Work closely with the internal technology teams to define milestones and ensure on-time, in-scope and on budget delivery of product roadmap

**About You**

You are a result driven and hands on experienced Digital Product Owner with customer centric approach You thrive in a dynamic environment and are adept at explaining complex digital concepts to non-technical users. Your innovative approach to problem-solving and your ability to manage multiple priorities make you an exceptional team player. You are resilient, calm under pressure, and have a passion for continuous improvement and customer satisfaction.

**Qualifications**
- Bachelor’s degree and/or 5+ years of digital product development experience, ideally in logistics, supply chain, or retail.
- Proven experience managing products in Website, App and Marketing technologies
- Demonstrated success in creating digital product vision, strategy, and enterprise solutions from ideation to launch.
- Experience in owning and shaping product roadmaps, requirement scoping, and feature development.
- Proven ability to collaborate and lead Program Increment (PI) cycles.
- Strong knowledge of Agile principles, prototyping, and iterative development.
- High proficiency in leveraging data to make informed decisions about product feature increments.

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

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