Digital Product Owner
6 months ago
Our client is a prominent government agency with a strong commitment to improving the lives of individuals with disabilities and fostering an inclusive society. They work tirelessly to provide essential support and services to empower Australians with disabilities and their families.
**About the Role**:
As the Digital Product Owner (EL2 Level), you will play a crucial role in our Digital Division, where you'll be responsible for leading and delivering complex digital functions across our participant portal and app. You'll work collaboratively with key business areas to improve the participant experience and implement efficient changes to our digital platforms.
Responsibilities: In this role, your key responsibilities will include, but are not limited to:
- Leading a diverse team to design, plan, develop, and deliver digital functions.
- Collaborating with various stakeholders to implement changes and improve the participant experience.
- Mapping out a balanced program of changes that align with agency priorities and objectives.
- Facilitating participant testing and consultation to ensure accessibility requirements are met.
- Working with technical specialists to enhance the efficiency and effectiveness of digital products.
**About You**:
To excel in this role, you should possess the following capabilities and skills:
- Proven experience in implementing and driving continuous improvement in digital platforms.
- Strong leadership skills, capable of managing a diverse team and resolving complex issues.
- Excellent stakeholder management skills, fostering effective communication and collaboration.
- Previous experience in Salesforce and SAP is advantageous.
- A proactive and adaptive approach to problem-solving and decision-making.
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