Service System Navigator

3 months ago


Melbourne, Australia Department of Families, Fairness and Housing Full time

THE ROLE
Are you
- A high performing professional, with experience building collaborative and coordinated service delivery approaches within complex operational environments?
- Passionate about systems and service reform and improving outcomes for victim survivors of family violence, vulnerable children and families?
- An effective communicator with excellent stakeholder engagement skills and expertise in working with diverse community groups, government and non-government organisations?

The Service System Navigator is a leadership role in each Orange Door location (Support and Safety Hub). Reporting to The Orange Door Hub Manager, the Service System Navigator will be responsible for identifying shared priorities at the local level and exploring new opportunities to partner and provide service responses to Victorians seeking support and safety through The Orange Door. They will establish and maintain service interface arrangements with key services across the local service network in line with state-wide guidance. The Service System Navigator will work collaboratively with the Hub Manager, Practice Leaders and local service network and governance structures to strengthen access to services and responsiveness to diverse communities. The Service System Navigator will also support practitioners in The Orange Door to deliver integrated and connected services and will proactively identify and resolve service system interface issues that may arise in each local area.
ACCOUNTABILITIES INCLUDE
*
- Establish and maintain service interface agreements, local arrangements, and operating protocols with key services across the local area and broader service network.
- Partner with the local service sector to identify opportunities to address local area service gaps and resolve issues relating to service delivery.
- Monitor progress of service engagement, connections and service capacity, identifying actual and potential barriers and finding effective ways to deal with them.

Please open the position description to read more.
VACCINATION REQUIREMENTS POLICY
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.
HOW TO APPLY



  • Melbourne, Victoria, Australia AIDS Vancouver Island Full time

    Job SummaryWe are seeking a highly skilled and compassionate SAFER Systems Navigator to join our team at AIDS Vancouver Island. As a key member of our team, you will provide coordination, care-planning, and system navigation for the SAFER clinic and opportunities to cover for the Workforce program as well.Key ResponsibilitiesProvide assessments, intake, and...


  • Melbourne, Australia Department of Families, Fairness and Housing Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $129,379 - $151,259 Occupation: Community Services Reference: VG/DFFH/FSV/589313B The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe,...


  • Melbourne, Victoria, Australia AIDS Vancouver Island Full time

    Job SummaryAVI Health & Community Services is a multi-disciplinary community-based organization providing HIV, hepatitis C, and harm reduction services. We are seeking a Casual SAFER Systems Navigator to provide coordination, care-planning, and system navigation for the SAFER clinic and opportunities to cover for the Workforce program.Key...

  • Crisis Navigator

    1 week ago


    Melbourne, Victoria, Australia AIDS Vancouver Island Full time

    Job SummaryThe AIDS Vancouver Island (AVI) team is seeking a highly skilled and compassionate Crisis Navigator to join our team. As a Crisis Navigator, you will be the first point of contact for individuals experiencing mental health and/or substance use related crises. Your primary responsibility will be to assess and triage calls, determining the level of...

  • Ndis Navigator

    4 months ago


    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Health and Allied Health, Research, Medical Reference: 74262 **National Disability Insurance Scheme (NDIS) Navigator** **Grade 3 Allied Health Professional** - ** Support inpatients and their carers to...

  • Patient Navigator

    4 months ago


    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Administration/Secretarial Reference: 75366 **Patient Navigator - Clinical Haematology** - ** Experienced Administrative Assistant**: - ** Join the largest Haematology services in the country**: - ** Full...


  • Melbourne, Victoria, Australia Darebin City Council Full time

    About the RoleWe are seeking a highly skilled and compassionate Positive Ageing Officer to join our team at Darebin City Council. As a key member of our Supported and Connected Living Department, you will play a vital role in connecting and engaging older people experiencing significant difficulty accessing aged care services.Key ResponsibilitiesDeliver the...


  • Melbourne, Victoria, Australia Nixil Pty Full time

    Job Title: Business AnalystWe are seeking a skilled Business Analyst to join our team at Nixil Pty. The ideal candidate will have extensive experience in a combination of switch systems, including ACI Base 24, CONNEX, Cybersource, Data Navigator, EFTPOS, Fiserv Galaxy, FIS Connex, Omnipay, and Pega (disputes).Key ResponsibilitiesBusiness Requirements...


  • Melbourne, Australia Ramsay Health Care Full time

    **Warringal Private Hospital is seeking a Cancer Care Nurse Navigator to join our team in a 12-month full-time contract!** **About the role** Alongside a multidisciplinary team, you may act as a conduit between patients and family, specialist/s, hospital and community providers, supporting a positive customer experience. If you’re interested, we would...

  • HR Systems Lead

    4 months ago


    Melbourne, Australia Talent International Full time

    australia melbourne contract au$1000.00 - au$1200.00 per day**The Client & Role**: We’re currently working with a Victorian-based utilities company who are undertaking a major HRIS implementation project and looking to bring on a Systems Lead for a 9 month initial term contract. As the HR Systems Lead, you’ll be leading a small, dynamic team, acting as...


  • Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a HSEQ Systems Coordinator to join Service Stream in our Corporate sector, based out in Melbourne. About the Role Nature of position: Permanent, Full Time Location: Melbourne Reporting Line: Group Manager HSEQ Systems and Assurance Key Responsibilities -...

  • Navigator Case Worker

    4 months ago


    Melbourne South Eastern Suburbs, Australia Mission Australia Full time

    Permanent | Full Time - Location: Dandenong 3175 - Salary - $84K + Super + Salary Packaging Benefit - Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join our team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by...


  • Melbourne, Victoria, Australia Nixil Pty Full time

    {"title": "Business Analyst Position", "description": "Job SummaryNixil Pty is seeking a skilled Business Analyst to bridge the gap between business objectives and technology solutions. As a key member of our team, you will ensure seamless integration and optimization of payment systems.Key ResponsibilitiesRequirement Gathering: Collaborate with stakeholders...


  • Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Exciting opportunity for a Process & Systems Delivery Manager to join Service Stream’s Telecommunication division. About the Role As the Process & Systems Delivery Manager, you will play a pivotal role in driving operational efficiency and effectiveness through the development and implementation of...


  • Melbourne, Victoria, Australia Nixil Pty Full time

    Job DescriptionNixil Pty is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in ensuring the seamless integration and optimization of our payment systems.Key ResponsibilitiesBusiness Requirements Gathering: Collaborate with stakeholders to gather and document business requirements related to payment...

  • Systems Change

    3 months ago


    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne - 80 Collins Street Job Description Summary We have a unique and exciting opportunity for an experienced change and communications analyst to assist in driving the finance systems (ERP) change program at Service Stream. About the Role Key responsibilities - Responsible for creating and updating training materials, process flow...


  • Melbourne, Australia Alfred Health Full time

    Permanent Full Time - 80 hours with ADO - Grade 3 Classification (SC31-34)($102k - $116k) - Opportunity to work in a supportive organisation with opportunities for personal growth, education and training, and career progression **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider...

  • Senior Developer

    7 days ago


    Melbourne, Victoria, Australia Service Stream Full time

    About the RoleWe are seeking a highly skilled Senior Developer to join our team at Service Stream. As a key member of our development team, you will be responsible for designing, developing, and maintaining our in-house software system, JAMS (Job and Asset Management System).Key ResponsibilitiesDevelop and implement software solutions using.NET, Typescript,...

  • Experience Designer

    2 weeks ago


    Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full time

    About the RoleWe are seeking a talented Design Systems Expert to join our team at Australia and New Zealand Banking Group Limited. As a key member of our design team, you will be responsible for crafting our growing design system and championing it across the organisation.Your mission will be to transform the way we work by designing best-in-class resources...


  • Melbourne, Australia Mercy Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Nursing Reference: 21872 Werribee Mercy Hospital is seeking an experienced and highly motivated Registered Nurse to join our Emergency Department as an Access and Flow Navigator. The Emergency Department provides care...