Customer Service Officer, Tasfire Equipment

2 months ago

Launceston, Australia Tasmanian Government Full time

Department of Police, Fire and Emergency Management
TFS - Community Fire Safety
TasFire Equipment

Applications must be submitted by Thursday 03 October, 2024 11:55 PM

**Position details**:
**Applications close**:

- Thursday 3 October, 2024 11:55 PM AEST**Award/Classification**:

- Tasmanian State Service Award - General Stream Band 3**Salary**:

- $72,605.00 to $78,481.00 per annum**Employment type**:

- Permanent, full-time**Region**:

- North**Location**:

- Launceston**Job description**:

- To provide high level customer service to TasFire Equipment (TFE) clients, administrative support to TFE staff and provide accurate and timely invoicing and management of TFE accounts. Provide broad administrative functions to the broad Community Fire Safety directorate, including ordering of supplies, preparing meeting agendas and minutes and other administrative matters.**Duties**:
To provide high level customer service to TasFire Equipment (TFE) clients, administrative support to TFE staff and provide accurate and timely invoicing and management of TFE accounts.

Provide broad administrative functions to the broad Community Fire Safety directorate, including ordering of supplies, preparing meeting agendas and minutes and other administrative matters.

**Essential Requirements**:
**Pre-Employment Checks**
- Arson and fire setting;
- Sexual offences;
- Dishonesty (e.g. theft, burglary, breaking and entering, fraud);
- Deception (e.g. obtaining an advantage by deception);
- Making false declarations;
- Violent crimes and crimes against the person;
- Malicious damage and destruction to property
- Trafficking of narcotic substance;
- False alarm raising.

**Desirable Requirements**:

- Knowledge and experience consistent with qualifications recognised at Certificate III and IV or equivalent level.
- Experience in a competitive business environment.
- A current driver’s license.

DPFEM is a child safe organisation which is committed to the safety and wellbeing of children and young people; and every member of DPFEM has a responsibility to keep all children safe.

As the organisation moves towards a more inclusive workplace which better reflects our community, we welcome applicants from diverse backgrounds, cultures and abilities, and those that may require flexibility such as part-time, compressed days, or adjustments around start or finish times.

**How to Apply**:
To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.
- Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies._

**Further Information**:
For further information on this position, please contact Andrew Lyons, Assistant Director, Community Fire Safety on 0419 349 040.

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