Case Management Specialist

3 months ago

Sydney Central Business District, Australia EML Full time

**Case Management Specialist**:
NSW - Sydney CBD Workers Compensation Full Time

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE ROLE**

Join our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As part of ongoing rapid growth, we are looking for approximately 12 new employees to join our team here at EML. As a Case Manager we assist employees who are lodging, or have lodged, a worker’s compensation claim. You will be doing everything from gathering evidence of the claim, liaising with doctors and medical professionals, and seeking ways to help them engage in activities to ultimately get them back to work. You will lodge and approve the claims and provide constant feedback to the customer and internal stakeholders regarding the claim progress. This is not a sales role. It is pure customer service.

This will be a **permanent** position based in the **Sydney CBD** office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Assist an injured person and employer with the workers compensation claim process and provide support in the completion of relevant documents
- Make contact in a timely manner with the injured person to ensure access to required services
- Proactively manage the claims process to improve recovery and return to work outcomes for workers who have experienced a workplace injury or illness
- Provide ongoing advice to stakeholders on matters such as injured workers, employers, and providers

**ABOUT YOU**
- Demonstrated experience in customer service with a passion for helping people
- An empathetic, resilient, and motivational approach to provide customer centric support
- A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills
- Strong stakeholder engagement and management
- Lgeal background/interest desired but not necessary

**ABOUT EML

  • Case Management Specialist

    4 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Management Specialist**: NSW - Sydney CBD Workers Compensation Full Time EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000...

  • Case Management Specialist, Sydney

    3 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Management Specialist, Sydney**: NSW - Parramatta, NSW - Sydney CBD Workers Compensation Full Time - **Tap into your customer service, contact centre or disability support experience and grow your career**: - **Extensive fully paid training to set you up for success in the workers compensation industry**: - **Start a career that makes a difference &...

  • Case Manager

    3 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **THE OPPORTUNITY** Join our **Sydney **Police, Emergency Services and Health portfolios **team and manage your own portfolio of workers compensation claims. Liaise with injured workers, their employers, and Allied Health professionals. You will also work with internal specialists to create...

  • Case Management Specialist, Corporate

    4 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Management Specialist, Corporate**: NSW - Sydney CBD Workers Compensation Full Time **THE OPPORTUNITY** Join our **Sydney **Corporate team and manage your own portfolio of workers compensation claims. Liaise with injured workers, their employers, and Allied Health professionals. You will also work with internal specialists to create a strategic plan...

  • Case Manager

    3 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive benefits,...

  • Case Management Specialist

    3 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Management Specialist**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...

  • Case Manager

    4 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **THE OPPORTUNITY** Join our **Sydney **IFNSW team and manage your own portfolio of workers compensation claims. Liaise with injured workers, their employers, and Allied Health professionals. You will also work with internal specialists to create a strategic plan to help injured workers get...

  • Case Manager, Ifnsw

    3 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager, ifNSW**: NSW - Sydney CBD Workers Compensation Full Time **THE OPPORTUNITY** Join our **Sydney **Police, Emergency Services and Health portfolios **team and manage your own portfolio of workers compensation claims. Liaise with injured workers, their employers, and Allied Health professionals. You will also work with internal specialists to...

  • Aps6 Complex Case Manager

    4 months ago

    Sydney Central Business District, Australia HAYS Full time

    Rewarding opportunity to work with high-risk veterans with complex psychosocial circumstances **Your new company** This federal government agency provides a range of services and programs to provide support for veterans and their families. You will be working as part of an Australian wide team who address a wide spectrum of needs by providing support such...

  • Case Manager

    3 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive benefits,...

  • Aps6 Complex Case Manager- Clinical

    4 months ago

    Sydney Central Business District, Australia HAYS Full time

    Provide a single access point for advice, assessment and responses to urgent or escalated client matters **Your new company** This highly regarded federal government service provider is responsible for the provision of care and support for veteran and defence force members, communities and their families. You will be working as part of an Australian wide...

  • Case Manager

    4 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive benefits,...

  • Case Manager

    3 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **THE ROLE** As part of our diverse team based in **Sydney**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. Joining our team of case managers will be both rewarding and fulfilling as you...

  • Case Manager, Ctp

    4 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager, CTP**: NSW - Sydney CBD CTP Full Time - **Can you imagine having your CTP case load fixed at no more than 50 claims?**: - **Do you have a strong CTP background and a passion for helping people?**: - **Do you thrive managing a fast-paced portfolio of personal injury claims?**: - **If the answer is yes, then we have an exciting permanent...

  • Aps5 Case Management Support

    3 months ago

    Sydney Central Business District, Australia HAYS Full time

    APS5 Case Management | Multiple Roles Available | Surry Hills or Paramatta | 12 Month Contract **Your new company** This independent statutory authority, established by the Australian Federal Government, is seeking multiple Case Managers to join them for a 12-month period. **Your new role** You will undertake end to end case management activities,...

  • Case Manager

    4 months ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive benefits,...

  • Aps6 Case Manager

    4 months ago

    Brisbane Central Business District, Australia HAYS Full time

    Great opportunity for an experienced APS6 Case Manager to join a reputable Government organisation. **Your new company** Hays have partnered with a leading Federal Government Agency. Our client is known for supporting a better life for Australians with significant and permanent disability, and for their families and carers. We are currently seeking an APS6...

  • Aps6 Case Management

    3 months ago

    Brisbane Central Business District, Australia HAYS Full time

    We are currently recruiting within the federal government for an APS6 Case Manager! **Your new company** Implements a national insurance scheme that supports Australians living with a disability as well as their families and their carers. **Your new role** - Is a team leadership position where you will have delegated authority and responsibility to...

  • Injury Management Specialist

    3 months ago

    Sydney Central Business District, Australia EML Full time

    **Injury Management Specialist**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer...

  • Aps4 Case Management Support

    3 months ago

    Sydney Central Business District, Australia Chandler Macleod Full time

    Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years. Chandler Macleod is currently recruiting for an experienced a **APS4 Case Management Support Officer **to join a leading Federal Government Agency. **This is a 12-month...