Part-time Receptionist

6 months ago

Canberra, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
We are seeking a detail-oriented and customer-focused individual to join our team as a Receptionist. In this role, you will be responsible for providing exceptional reception services, call management, visitor management, mail management, workplace experience support, and hospitality services. Your contributions will ensure a seamless and professional experience for employees, visitors, and clients.

**An Overview of the role**:
Provide coverage for reception area, ensuring a welcoming and professional environment.
Utilize NetApp intranet and phone systems to manage calls, look up employee contact information, and direct inquiries to the appropriate staff member.
Greet visitors, notify personnel of their arrival, and monitor employee and visitor flow in and out of buildings.
Maintain security requirements by ensuring visitors sign the visitor log and distributing guest badges using the Lobby works system.
Maintain a professional appearance of the building lobby or reception area.
Support visitors with transportation requests, such as arranging taxi services.
Receive and route all deliveries, interact with vendors, couriers, and delivery personnel.
Responsible for mail sorting, distribution, and assisting with self-service shipping and courier services..
Support Workplace Experience (WX) activities, including office coordination, housekeeping, courier services, office repairs and maintenance, moves, pantry services, and stock management.
Assist with Facilities activities, such as managing work orders and conducting cleaning audits.
Provide support with training and meeting rooms, including equipment setup and furniture arrangement, as time permits.
Offer hospitality services, including providing refreshments for client meetings, stocking pantries, and spot cleaning kitchenettes.

**Sounds like you? This is what we are looking for**:
Proven experience in a receptionist or customer service role.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Proficient in using phone systems, intranet platforms, and basic office software.
Attention to detail and commitment to delivering exceptional customer service.
Knowledge of mail management systems and basic accounting processes is preferred.
A proactive mindset and willingness to go the extra mile.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values o

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