Spa Receptionist
3 weeks ago
Join Our Serene Sanctuary be nurtured by nature - Spa Receptionist Wanted
Are you ready to embark on a journey of exceptional service and tranquility? We are seeking a warm and welcoming Spa Receptionist to become a vital part of our Jindii EcoSpa family.
- Flexible employment arrangement.
- Free parking for all permanent staff and discounted rate for casual staff.
- Public transport nearby.
As the first point of contact for our cherished guests, you'll be the smile that greets them and the friendly voice that sets the tone for their pampering experience. Your passion for creating positive connections and your impeccable attention to detail will ensure that every visitor feels truly special from the moment they walk through our doors. You will play a crucial role in managing the day-to-day operations of the spa, including scheduling appointments, handling reservations, supporting the therapists and overseeing the front desk
**Key Responsibilities**:
- Warmly greet and assist guests, ensuring a delightful check-in experience.
- Offer exceptional customer service by providing information about our indulgent treatments and spa packages.
- Manage spa bookings and schedules with a keen eye for organization.
- Process payments accurately and efficiently.
- Maintain cleanliness and organized Spa and reception area.
- Manage inventory levels and restock supplies as needed.
- Assist with marketing initiatives and promotions.
- Support our talented therapists with setting up for the treatment and staff to create a harmonious and peaceful environment.
- Contribute to a positive and supportive team culture.
**Qualifications**:
- Previous experience in hospitality, customer service, or reception roles preferred.
- A passion for wellness and a desire to make a difference in our guests' lives.
- Strong organizational and time management skills.
- Proficiency in spa software and point-of-sale systems.
- Knowledge of spa treatments and products.
- Attention to detail and a commitment to cleanliness and hygiene.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- A warm and empathetic demeanor, radiating positive energy.
Join our thriving team and immerse yourself in a world of natural beauty and rejuvenation. Discover the fulfillment of being part of a spa that values holistic wellbeing, genuine care, and the creation of unforgettable experiences.
Let's create a sanctuary of bliss together at Jindii EcoSpa.
Location: Acton, Australian National Botanic Gardens
Position: Spa Receptionist
Join us today and let your journey to wellness begin
**Job Types**: Full-time, Part-time, Permanent, Temp to perm, Apprenticeship
Pay: $25.00 - $30.00 per hour
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift
Supplementary Pay:
- Commission
- Overtime pay
- Penalty rates
Ability to commute/relocate:
- Canberra, ACT 2601: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Availability to start work?
**Experience**:
- MS Office: 1 year (required)
- Customer service: 1 year (required)
- ProficiencyCRM or Spa software and point-of-sale systems.: 1 year (required)
Work Authorisation:
- Australia (required)
**Location**:
- Canberra, ACT 2601 (required)
Work Location: In person
Application Deadline: 26/11/2024
Expected Start Date: 03/12/2024