Client Services Scheduler

6 months ago


Gosford, Australia Right at Home Full time

**Description**:
Are you experienced in customer services, have a compassionate nature and are looking to work in an environment where you will make a real difference?

The Client Services Scheduler is responsible for coordinating the rostering of care for our Aged and Disability clients. This includes the scheduling of carers and maintaining related systems and processes. In addition to rostering this role will manage inside sales enquiries and develop relationships with clients and their families.

**Your new role will be responsible for**:

- Dealing with a range of aged clients and adults living with a disability and their families on a daily basis, to handle information requests, feedback and general enquiries
- Serving as a liaison between referral sources, families, carers and care managers.
- Ensuring all client contact is managed in an empathetic, friendly, and patient manner to quickly build rapport, trust and confidence in Right at Home
- Providing client and family education on the nature of services that are available and the effect and benefit of the care plan.
- Implementing and maintaining relevant operating systems for caregivers, nurses & other care professionals
- Maintaining records and documentation in accordance with quality standards frameworks and organisational policies and procedures

**Qualifications**:
**To be successful in this role, you will need**:

- Strong organisational, problem solving and time-management skills
- Highly developed verbal and written communication skills
- Excellent computing skills
- Current or willing to obtain Australian National Police Check & Working with Children Check
- Current or willing to obtain First Aid & CPR certificate
- Full Driver's license and your own reliable, registered vehicle
- Smart mobile phone
- The right to work in Australia

**Preferred Skills**:
**Preferred Skills**:

- Sound understanding of the Aged Care and Disability systems
- Demonstrated experience supporting staff

**What We Offer**:

- A flexible and inclusive environment committed to work-life balance
- Employee benefits program and competitive salary package
- Opportunities for training and development



  • Gosford, Australia Right at Home Gosford Full time

    Description Are you experienced in customer services, have a compassionate nature and are looking to work in an environment where you will make a real difference?The Client Services Scheduler is responsible for coordinating the rostering of care for our Aged and Disability clients. This includes the scheduling of carers and...


  • Gosford, New South Wales, Australia Right at Home Gosford Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Services Scheduler to join our team at Right at Home Gosford. As a key member of our operations team, you will play a vital role in coordinating the rostering of care for our aged and disability clients.Key ResponsibilitiesCoordinate the scheduling of carers and maintain related systems...


  • Gosford, New South Wales, Australia Right at Home Gosford Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Services Scheduler to join our team at Right at Home Gosford. As a key member of our care team, you will play a vital role in coordinating the rostering of care for our aged and disability clients.Key ResponsibilitiesCoordinate the scheduling of carers and maintain related systems and...


  • Gosford Shire, Australia Right at Home Gosford Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Services Scheduler to join our team at Right at Home Gosford. As a Client Services Scheduler, you will play a vital role in coordinating the rostering of care for our aged and disability clients, ensuring that they receive the highest level of care and support.Key...


  • Gosford, Australia NSW Department of Communities and Justice Full time

    Division: Homes NSW- Location: Gosford, NSW, AU, 2250 Charlestown, NSW, AU, 2290 Newcastle, NSW, AU, 2300- Req ID: 69969**Client Service Officer - Homes NSW** - Our clients come from all walks of life and so do we._ - We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company...


  • Gosford, Australia Disability Mobility and Services (DMS) Full time

    At Disability, Mobility & Services (DMS), we pride ourselves in our work environment that is centred around integrity, collaboration and fun. We work hard and strive to exceed expectations. We operate as a small office in a family-run environment. We recognise the importance of surrounding yourself with like-minded and empathetic people while valuing...

  • Client Service Officer

    5 months ago


    Gosford, Australia NSW Department of Communities and Justice Full time

    Division: Courts Tribunals and Service Delivery- Location: Gosford, NSW, AU, 2250 Toronto, NSW, AU, 2283 Woy Woy, NSW, AU, 2256 Belmont, NSW, AU, 2280 Wyong, NSW, AU, 2259 East Maitland, NSW, AU, 2323 Broadmeadow, NSW, AU, 2292- Req ID: 61846**Gosford Hub Court Locations** **Talent Pool to be created for Full-Time, Part-Time, Ongoing and Temporary roles...


  • Gosford, Australia Tranquility Support Services Full time

    **Company Description** Tranquility Support Services is a growing NDIS provider on the Central Coast supporting people with disabilities in their homes and out in the community. Our mission is to enhance the quality of life for our clients through compassionate and personalized care. **Role Description** This is a casual role for a Cleaner & Disability...


  • Gosford, Australia Tranquility Support Services Full time

    **Company Description** Tranquility Support Services is a growing NDIS provider on the Central Coast supporting people with disabilities in their homes and out in the community. Our mission is to enhance the quality of life for our clients through compassionate and personalized care. **Role Description** This is a full time role for a Disability Support...


  • Gosford, Australia CatholicCare Diocese Of Broken Bay Full time

    **Max Term - Part Time Role - 3 Days Per Week** **Attractive Salary Packaging** **Some flexibility in days** **About the Role** The Client Liaison Officer role exists to provide administrative and customer service support to the Seniors’ team and clients, contributing to the efficient and effective operating of the programs delivered. You will be...

  • Cleaner (Casual)

    5 months ago


    Gosford, Australia SpotOn Group Services Full time

    **Positions vacant - cleaners commercial/domestic/building work/windows** We are a large established cleaning business located on the Central Coast of NSW. We have established a loyal high end clientele and pride ourselves in providing a quality service to our clients. Our business is always growing and we currently require some more happy positive staff to...

  • Cleaner (Casual)

    5 months ago


    Gosford, Australia SpotOn Group Services Full time

    **Positions vacant - cleaners commercial/domestic/building work/windows** We are a large established cleaning business located on the Central Coast of NSW. We have established a loyal high end clientele and pride ourselves in providing a quality service to our clients. Our business is always growing and we currently require some more happy positive staff to...


  • Gosford, Australia Allcare Nursing and Community Services Full time

    **About the Role** We currently have a casual position with the view to move to fulltime for a Domestic cleaner on the beautiful central coast At Allcare we enjoy keeping our clients happy and safe in the comfort of their homes. Support workers are directly responsible for the day-to-day support, personal care and range of community living services. We...

  • Cleaner (Casual)

    2 days ago


    Gosford, Australia SpotOn Group Services Full time

    **Positions vacant - cleaners commercial/domestic/building work/windows** We are a large established cleaning business located on the Central Coast of NSW. We have established a loyal high end clientele and pride ourselves in providing a quality service to our clients. Our business is always growing and we currently require some more happy positive staff to...


  • Gosford, Australia ASAP Care Services Full time

    **General information**: - Salary: $31.80 - 55.80 (Depending on experience & qualifications) - Flexible hours - Job type: Casual **Benefits**: - Weekly pay - Flexible hours/preferences - Weekly scheduling w/ casual award rates - Include workers insurance and free uniform **About us/Company culture**: ASAP care services embodies a culture of excellence in...


  • Gosford, Australia NRMA Motoring & Services Full time

    Our **Inbound Customer Service Representatives** play a critical role in the lives of people across Australia by helping to keep them safe and moving. They are the first point of contact with members who need NRMA Roadside Assistance. Your primary focus will be to ask effective questions during the customer call to gather key details to capture a member's...


  • Gosford, Australia Allcare Nursing and Community Services Full time

    **About the Role** We currently have a permanent position with the view to move to fulltime for a Domestic cleaner on the beautiful central coast. We are looking for an applicant that is willing to work on the South side of the Central Coast (Umina, Etalong, Gosford area's) At Allcare we enjoy keeping our clients happy and safe in the comfort of their...

  • Service Advisor

    7 months ago


    Gosford, Australia Next Level Personnel Full time

    **Automotive Service Advisor Location: Gosford, Central Coast** **Responsibilities**: - Warmly greet guests visiting the service department. - Manage and schedule guest appointments efficiently. - Effectively communicate vehicle symptoms and recommended repairs to guests in a clear and understandable manner. - Obtain accurate pricing for parts and labor...


  • Gosford, Australia Inca home services Full time

    **Job description** **Exciting new Job Opportunities as our Business grows in the Central Coast, NSW!** - Multiple Casual positions available in Hamlyn Terrace, NSW. - Buddy shifts and ongoing training provided to help you settle into your new role INCA Home Services was established in 2021 and became a registered NDIS Provider in February 2022. INCA is...


  • Gosford, Australia Inca home services Full time

    **Job description** **Exciting new Job Opportunities as our Business grows in the Central Coast, NSW!** - Multiple Casual positions available based in the Central Coast, NSW. - Buddy shifts and ongoing training provided to help you settle into your new role **Who is Inca Home Services?** INCA HOME SERVICES is a small growing company providing a range of...