Client Services Scheduler

7 months ago

Gosford, Australia Right at Home Gosford Full time

Description

Are you experienced in customer services, have a compassionate nature and are looking to work in an environment where you will make a real difference?

The Client Services Scheduler is responsible for coordinating the rostering of care for our Aged and Disability clients. This includes the scheduling of carers and maintaining related systems and processes. In addition to rostering this role will manage inside sales enquiries and develop relationships with clients and their families.

Your new role will be responsible for:

  • Dealing with a range of aged clients and adults living with a disability and their families on a daily basis, to handle information requests, feedback and general enquiries
  • Serving as a liaison between referral sources, families, carers and care managers.
  • Ensuring all client contact is managed in an empathetic, friendly, and patient manner to quickly build rapport, trust and confidence in Right at Home
  • Providing client and family education on the nature of services that are available and the effect and benefit of the care plan.
  • Implementing and maintaining relevant operating systems for caregivers, nurses & other care professionals
  • Maintaining records and documentation in accordance with quality standards frameworks and organisational policies and procedures

Qualifications

To be successful in this role, you will need:

  • Strong organisational, problem solving and time-management skills
  • Highly developed verbal and written communication skills
  • Excellent computing skills
  • Current or willing to obtain Australian National Police Check & Working with Children Check
  • Current or willing to obtain First Aid & CPR certificate
  • Full Driver's license and your own reliable, registered vehicle
  • Smart mobile phone
  • The right to work in Australia

Preferred Skills

Preferred Skills:

  • Sound understanding of the Aged Care and Disability systems
  • Demonstrated experience supporting staff

What We Offer:

  • A flexible and inclusive environment committed to work-life balance
  • Employee benefits program and competitive salary package
  • Opportunities for training and development

If you would like to join our fun and fabulous team in our office in Erina apply now.

  • Client Services Coordinator

    1 month ago

    Gosford, New South Wales, Australia Right at Home Gosford Full time

    Right at Home Gosford is committed to providing exceptional care and support to our clients.About the RoleWe are currently seeking a skilled Client Services Scheduler to join our team in Gosford. As a Client Services Scheduler, you will play a vital role in coordinating the rostering of care for our aged and disability clients.Your key responsibilities will...

  • Client Service Officer, Housing Services

    2 months ago

    Gosford, Australia NSW Department of Communities and Justice Full time

    Division: Homes NSW- Location: Gosford, NSW, AU, 2250 Charlestown, NSW, AU, 2290 Newcastle, NSW, AU, 2300- Req ID: 69969**Client Service Officer - Homes NSW** - Our clients come from all walks of life and so do we._ - We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company...

  • Care Coordinator for Aged and Disability Clients

    4 weeks ago

    Gosford, New South Wales, Australia Right at Home Gosford Full time

    Job Title: Care Coordinator for Aged and Disability ClientsLocation: Erina, AustraliaSalary: $65,000 - $80,000 per annumThe Client Services Scheduler role at Right at Home Gosford is a challenging and rewarding opportunity to make a real difference in the lives of our aged and disability clients. As a Care Coordinator, you will be responsible for...

  • Service Delivery Coordinator

    7 months ago

    Gosford, Australia Disability Mobility and Services (DMS) Full time

    At Disability, Mobility & Services (DMS), we pride ourselves in our work environment that is centred around integrity, collaboration and fun. We work hard and strive to exceed expectations. We operate as a small office in a family-run environment. We recognise the importance of surrounding yourself with like-minded and empathetic people while valuing...

  • Occupational Therapist

    3 weeks ago

    Gosford, New South Wales, Australia ORS Group Full time

    About the RoleWe are seeking a highly motivated Occupational Therapist to join our dynamic team at ORS Group. As a key member of our team, you will have the opportunity to work with diverse clients aged 0-65, providing evidence-based services that cater to their unique needs.The successful candidate will have a strong background in Occupational Therapy, with...

  • Senior Client Strategist

    4 weeks ago

    Gosford, New South Wales, Australia Randstad Full time

    Agency Account Manager Role OverviewWe are seeking a seasoned Agency Account Manager to lead key client relationships and empower our growing Client Service Team. This role is ideal for candidates with at least 5+ years of experience in digital marketing, account management, or business development.About the JobThis full-time position is with a leading...

  • Disability Support Worker

    6 months ago

    Gosford, Australia Tranquility Support Services Full time

    **Company Description** Tranquility Support Services is a growing NDIS provider on the Central Coast supporting people with disabilities in their homes and out in the community. Our mission is to enhance the quality of life for our clients through compassionate and personalized care. **Role Description** This is a casual role for a Cleaner & Disability...

  • Disability Support Worker

    4 months ago

    Gosford, Australia Tranquility Support Services Full time

    **Company Description** Tranquility Support Services is a growing NDIS provider on the Central Coast supporting people with disabilities in their homes and out in the community. Our mission is to enhance the quality of life for our clients through compassionate and personalized care. **Role Description** This is a full time role for a Disability Support...

  • Client Liaison Administration Officer

    6 months ago

    Gosford, Australia CatholicCare Diocese Of Broken Bay Full time

    **Max Term - Part Time Role - 3 Days Per Week** **Attractive Salary Packaging** **Some flexibility in days** **About the Role** The Client Liaison Officer role exists to provide administrative and customer service support to the Seniors’ team and clients, contributing to the efficient and effective operating of the programs delivered. You will be...

  • Senior Client Growth Manager

    4 weeks ago

    Gosford, New South Wales, Australia Randstad Full time

    OverviewRandstad, a full-service digital marketing agency, is seeking an experienced Senior Client Growth Manager to join our team. This role offers a unique opportunity to drive growth and success for key clients while fostering a supportive team environment.Key Highlights:Grow and manage a dedicated portfolio of clients with 5+ years of experience in...

  • Community Domestic Cleaner

    7 months ago

    Gosford, Australia Allcare Nursing and Community Services Full time

    **About the Role** We currently have a casual position with the view to move to fulltime for a Domestic cleaner on the beautiful central coast At Allcare we enjoy keeping our clients happy and safe in the comfort of their homes. Support workers are directly responsible for the day-to-day support, personal care and range of community living services. We...

  • Cleaner (Casual)

    6 months ago

    Gosford, Australia SpotOn Group Services Full time

    **Positions vacant - cleaners commercial/domestic/building work/windows** We are a large established cleaning business located on the Central Coast of NSW. We have established a loyal high end clientele and pride ourselves in providing a quality service to our clients. Our business is always growing and we currently require some more happy positive staff to...

  • Cleaner (Casual)

    7 months ago

    Gosford, Australia SpotOn Group Services Full time

    **Positions vacant - cleaners commercial/domestic/building work/windows** We are a large established cleaning business located on the Central Coast of NSW. We have established a loyal high end clientele and pride ourselves in providing a quality service to our clients. Our business is always growing and we currently require some more happy positive staff to...

  • Cleaner (Casual)

    2 months ago

    Gosford, Australia SpotOn Group Services Full time

    **Positions vacant - cleaners commercial/domestic/building work/windows** We are a large established cleaning business located on the Central Coast of NSW. We have established a loyal high end clientele and pride ourselves in providing a quality service to our clients. Our business is always growing and we currently require some more happy positive staff to...

  • Disability Support Workers

    2 months ago

    Gosford, Australia ASAP Care Services Full time

    **General information**: - Salary: $31.80 - 55.80 (Depending on experience & qualifications) - Flexible hours - Job type: Casual **Benefits**: - Weekly pay - Flexible hours/preferences - Weekly scheduling w/ casual award rates - Include workers insurance and free uniform **About us/Company culture**: ASAP care services embodies a culture of excellence in...

  • Community Domestic Cleaner

    4 months ago

    Gosford, Australia Allcare Nursing and Community Services Full time

    **About the Role** We currently have a permanent position with the view to move to fulltime for a Domestic cleaner on the beautiful central coast. We are looking for an applicant that is willing to work on the South side of the Central Coast (Umina, Etalong, Gosford area's) At Allcare we enjoy keeping our clients happy and safe in the comfort of their...

  • Disability Support Worker

    4 months ago

    Gosford, Australia Inca home services Full time

    **Job description** **Exciting new Job Opportunities as our Business grows in the Central Coast, NSW!** - Multiple Casual positions available in Hamlyn Terrace, NSW. - Buddy shifts and ongoing training provided to help you settle into your new role INCA Home Services was established in 2021 and became a registered NDIS Provider in February 2022. INCA is...

  • Disability Support Worker

    7 months ago

    Gosford, Australia Inca home services Full time

    **Job description** **Exciting new Job Opportunities as our Business grows in the Central Coast, NSW!** - Multiple Casual positions available based in the Central Coast, NSW. - Buddy shifts and ongoing training provided to help you settle into your new role **Who is Inca Home Services?** INCA HOME SERVICES is a small growing company providing a range of...

  • Disability Support Worker

    7 months ago

    Gosford, Australia Inca home services Full time

    **Job description** **Exciting new Job Opportunities as our Business grows in the Central Coast, NSW!** - Multiple Casual positions available based in the Central Coast, NSW. - Buddy shifts and ongoing training provided to help you settle into your new role **Who is Inca Home Services?** INCA HOME SERVICES is a small growing company providing a range of...

  • Experienced Cleaner for Residential Services

    6 months ago

    Gosford, Australia POWERABILITY Full time

    **Location**: West Gosford 2250, NSW **About the Role**: We are currently seeking a dedicated and detail-oriented cleaner to join our team on a contract or casual basis. This role involves providing high-quality cleaning services for a residence in West Gosford, with a focus on deep cleaning and maintaining areas that require special attention. **Key...