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Customer Service Associate
2 months ago
Do you have passion to solve customer problems?
Do you consider yourself to be an effective communicator and a problem solver?
If you've answered Yes to the above, come join us as a **Customer Support Associate** and be part of **Australia's largest telecom**
This opportunity offers more than salary and you should look forward to more
- Flexible working arrangement from home and office*
- Competitive salary + Super + Penalty rates
- An attractive rewards and incentive program
- Long term career progression opportunities across industries & technologies
- Discounted private health insurance, Gym Memberships etc..
- Modern office with facilities in the heart of the Brisbane CBD
- Diverse, supportive & inclusive workforce
As a Customer Support Associate (CSA), you will be managing and assisting customers over the phone with faults and account queries.
Our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills, enhance your knowledge of Australia’s telecom industry, and upskill you on industry-standard software platforms.
Our team is consists of the most energetic, diverse, dynamic and talented customer service professionals. We make work fun and customers our advocates.
Why don’t you try and experience it yourself?
During the first 3 months of the role, you will be required to have availability from 8am - 7pm for training (Mon-Fri) and 8am - 8pm for “On the Job Training” (Mon-Sun).
Following “On the Job Training”, you will be working from Office / Home (38 hours a week), on a rotating roster between 7 AM - 11 PM for any 5 days of the week between Monday to Sunday.
Don't hesitate, send in your resume to have a confidential discussion.
**Innovhut : Opportunities meet Talent**
At Innovhut, we celebrate and advocate diversity, inclusion and equality. Our belief is that that bringing together diversity of thoughts, perspectives and expression coupled with inclusion and equality is key to building the best team and company. Even if you think that you don’t quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you
**Salary**: $55,000.00 - $60,000.00 per annum
Schedule: 8 hour shift work
**Salary**: $55,000.00 - $60,000.00 per year
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work
Supplemental pay types:
- Penalty rates
- Performance bonus
Ability to commute/relocate:
- Brisbane, QLD: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service (preferred)
- Inbound call centre (preferred)
- Outbound call centre (preferred)
Work Authorisation:
- Australia (required)
Work Location: One location
Application Deadline: 16/06/2023
Expected Start Date: 03/07/2023
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