Local Host

1 week ago

Sydney, Australia Veriu Full time

Posted: 20/09/2024

Closing Date: 20/10/2024

Job Type: Permanent - Part Time

Location: Sydney Metropolitan

Job Category: Front Office

**We are Veriu Group (pronounced 'Very You')**

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can’t be found in a guidebook, and to help people discover the true experience of a place.

Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 21 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels by 2030 becomes closer this year with numerous new hotel openings across the country, and this means we’re well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.

Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.

Now is the perfect time for like-minded people to join our expansion journey. If you’re looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you - you’ve found us and we can’t wait to hear from you

**Welcome to Punthill Norwest**
- 106 Apartments
- Pool and gym facilities
- Close to the Metro and parking onsite

**Responsibilities**

Reporting to the Hotel Manager, you’ll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. No day will be the same, but each day you’ll strive to:

- Provide a high level of guest services at all touchpoints (check-in, check-out, during their stay)
- Provide creative resolutions to complaints and problems
- Be true host, and location connection for our guest - know the local area of the hotel intimately enough to provide advice and recommendations to guests on key points of interest
- Respond to emergency situations in a safe and professional matter
- Identify & explore opportunities to increase the number of returning & new guests
- Support the Hotel Manager to ensure the hotel operates to Veri-Best standard

**Benefits**

You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access:

- National career growth opportunities
- Accelerated development in a variety of hotel management or corporate areas
- Comprehensive onboarding & ongoing support
- The chance to join our Fast-Track Hotel Management Development program
- Genuine flexibility and job security
- High performing culture that values relationships & individuality, where our leadership know you by name
- Generous referral bonuses when you refer your friends to work with us (up to $1000)
- Discounts on accommodation across our network
- Discounts on private health insurance
- Access to our Employee Assistance Program

**Desired Skills and Experience**:
**About You**

We work in a fast-paced environment where no day is the same, so we’re looking for people who are adaptable, enjoy variety and operate with an ownership mindset.

The successful person must have:

- Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
- First Aid Certificate (or be able to obtain before starting)
- Responsible Service of Alcohol Certificate (or be able to obtain before starting)
- Flexibility to work at variety of shifts throughout the week, including weekends and public holidays on rotation with other team members (although no overnight shifts required)
- Ability to work as a team & also independently
- Experience in a customer service role

  • Local Host

    1 day ago

    Sydney, New South Wales, Australia Veriu Group Full time

    {"Responsibilities": "As a Local Host at Veriu Group, you will be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. Your key responsibilities will include providing a high level of guest services at all touchpoints, providing creative resolutions to complaints and problems, being...

  • Local Host

    21 minutes ago

    Sydney, New South Wales, Australia Veriu Group Full time

    {"Responsibilities": "As a Local Host at Veriu Group, you will be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. Your key responsibilities will include providing a high level of guest services at all touchpoints, providing creative resolutions to complaints and problems, being...

  • Local Host

    3 days ago

    Sydney, New South Wales, Australia Veriu Group Full time

    {"Responsibilities": "As a Local Host at Veriu Group, you will be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. Your key responsibilities will include providing a high level of guest services at all touchpoints, providing creative resolutions to complaints and problems, being...

  • Local Booking Lead, Sydney

    3 months ago

    Sydney, Australia Sofar Sounds Full time

    **About Us** Sofar is creating space where music matters. We bring artists and audiences together through live experiences and artist services that inspire creativity, community and joy. Our unique live experiences provide a place for artist discovery, local community and connection in non-traditional, unexpected places across 78 countries and growing....

  • Food and Beverage Host

    5 months ago

    Sydney, Australia Hilton Full time

    Food and Beverage Host A Food and Beverage Host is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets. **What will I be doing?** As a Food and Beverage Host, you are responsible for seating guests and managing table set-ups to deliver an excellent...

  • Hospitality Host

    2 weeks ago

    Sydney, New South Wales, Australia The Cut Full time

    {"About Us": "At The Cut, we're dedicated to serving up exceptional dining experiences that are locally loved, nationally explored, and globally sought after. Our portfolio of premium restaurants and bars is renowned for its excellence and provenance.", "Key Responsibilities": "As a Host at The Cut, you'll be responsible for delivering a premium guest...

  • Food and Beverage Host

    5 months ago

    Sydney, Australia Hilton Full time

    A Food and Beverage Host is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets. **What will I be doing?** As a Food and Beverage Host, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience....

  • Guest Experience Host

    2 weeks ago

    Sydney, New South Wales, Australia Wyndham Destinations Full time

    Unlock Your Potential as a Guest Experience HostAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Experience Host, you'll be the face of our resort, providing warm and welcoming service to our owners and guests.Key Responsibilities:Greet and register owners and guests, ensuring a seamless check-in...

  • Guest Experience Host

    4 days ago

    Sydney, New South Wales, Australia Wyndham Destinations Full time

    Unlock Your Potential as a Guest Experience HostAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Experience Host, you'll be the face of our resort, providing warm and welcoming service to our owners and guests.Key Responsibilities:Greet and register owners and guests, ensuring a seamless check-in...

  • Guest Experience Host

    20 hours ago

    Sydney, New South Wales, Australia Wyndham Destinations Full time

    Unlock Your Potential as a Guest Experience HostAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Experience Host, you'll be the face of our resort, providing warm and welcoming service to our owners and guests.Key Responsibilities:Greet and register owners and guests, ensuring a seamless check-in...

  • Guest Experience Host

    5 days ago

    Sydney, New South Wales, Australia Travel + Leisure Co Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Experience Host at Travel + Leisure Co., you will be the first point of contact for our valued guests, providing a warm and welcoming experience that sets the tone for their entire stay. Your role will involve greeting and registering guests, providing information on local attractions, and ensuring a seamless...

  • Guest Experience Host

    1 week ago

    Sydney, New South Wales, Australia Wyndham Destinations Full time

    Unlock Your Potential as a Guest Experience HostAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Experience Host, you'll be the face of our resort, providing warm and welcoming service to our owners and guests.Key Responsibilities:Greet and register owners and guests, ensuring a seamless check-in...

  • Guest Experience Host

    1 week ago

    Sydney, New South Wales, Australia Travel + Leisure Co Full time

    Unlock Your Potential as a Guest Experience HostAt Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Experience Host, you'll be the face of our company, delivering exceptional customer service and creating unforgettable experiences for our guests.Key Responsibilities:Greet and register owners and guests, ensuring a warm...

  • Guest Experience Host

    5 days ago

    Sydney, New South Wales, Australia Wyndham Destinations Full time

    Unlock Your Potential as a Guest Experience HostAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Experience Host, you'll be the face of our resort, providing warm and welcoming service to our owners and guests.Key Responsibilities:Greet and register owners and guests, ensuring a seamless check-in...

  • Guest Experience Host

    7 days ago

    Sydney, New South Wales, Australia Travel + Leisure Co Full time

    Unlock Your Potential as a Guest Experience HostAt Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Experience Host, you'll be the face of our company, delivering exceptional customer service and creating unforgettable experiences for our guests.Key Responsibilities:Greet and register owners and guests, ensuring a warm...

  • Head Host Ivy Precinct

    4 months ago

    Sydney, Australia Merivale Full time

    **The Venue** In the heart of the CBD and spread across 2 buildings, **ivy** encompasses some of Sydney's most renowned bars, restaurants, event & entertainment venues including hatted restaurants such as Uccello & Felix, vibrant bars including Pool Club & Bar Tottis, there is truly something for everyone. Our entertainment precinct is Sydney’s most...

  • Guest Experience Host

    2 weeks ago

    Sydney, New South Wales, Australia Travel + Leisure Co Full time

    Unlock a World of PossibilitiesAt Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Experience Host, you'll be the face of our company, delivering exceptional customer service and creating unforgettable experiences for our guests.What You'll DoProvide warm and welcoming greetings to owners and guests, setting the tone for...

  • Host Leader, Restaurants

    4 months ago

    Sydney, Australia Accor Full time

    Company Description Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! The hotel is partnering with House Made Hospitality  (the Team behind Lana, Grana, Promenade & Martinez) - a Sydney-based and globally inspired hospitality group. Through this partnership we are setting new standards in the...

  • Food and Beverage Host Glass Brasserie

    5 months ago

    Sydney, Australia Hilton Full time

    Food and Beverage Host glass Brasserie A Food and Beverage Host at glass Brasserie is responsible for seating guests and managing table set-ups to deliver an excellent Guest experience while working to achieve departmental targets. **What will I be doing?** As a Food and Beverage Host, you are responsible for seating guests and managing table set-ups to...

  • Guest Experience Host

    7 days ago

    Sydney, New South Wales, Australia Travel + Leisure Co Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Experience Host at Travel + Leisure Co., you will be responsible for providing exceptional customer service to our valued guests. This includes greeting and registering guests, providing information on local area attractions, and ensuring a seamless check-in experience.Key Responsibilities:Provide exceptional...