Local Host

1 day ago

Sydney, New South Wales, Australia Veriu Group Full time

{"Responsibilities": "As a Local Host at Veriu Group, you will be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. Your key responsibilities will include providing a high level of guest services at all touchpoints, providing creative resolutions to complaints and problems, being a true host and location connection for our guests, responding to emergency situations in a safe and professional manner, identifying and exploring opportunities to increase the number of returning and new guests, and supporting the Hotel Manager to ensure the hotel operates to Veri-Best standard.", "Benefits": "As a valued member of our team, you will have access to national career growth opportunities, accelerated development in a variety of hotel management or corporate areas, comprehensive onboarding and ongoing support, the chance to join our Fast-Track Hotel Management Development program, genuine flexibility and job security, high performing culture that values relationships and individuality, where our leadership know you by name, generous referral bonuses when you refer your friends to work with us, discounts on accommodation across our network, discounts on private health insurance, and access to our Employee Assistance Program.", "About You": "We are looking for people who are adaptable, enjoy variety, and operate with an ownership mindset. The successful person must have approved Australian working rights, a First Aid Certificate, a Responsible Service of Alcohol Certificate, flexibility to work at a variety of shifts throughout the week, including weekends and public holidays on rotation with other team members, the ability to work as a team and also independently, and experience in a customer service role.", "Welcome to Punthill Norwest": "Punthill Norwest is a 106-apartment hotel with pool and gym facilities, close to the Metro and parking onsite. We are proud to offer a unique and authentic experience for our guests, and we are looking for someone who shares our passion for hospitality and customer service.", "Our Culture": "At Veriu Group, we value relationships and individuality, and we are committed to creating a culture that is inclusive, supportive, and empowering. We believe in empowering our people to make decisions, feel supported, and access unlimited opportunities for growth.", "Our Mission": "Our mission is to become the largest Australian-owned apartment hotel operator, and we are committed to achieving this through our values of Relationship-Focused, Integrity, Personal Growth, and Ownership Mindset.", "About Us": "Veriu Group is a growing, Australian-owned hotel group with over 35 years of brand history. We operate 21 hotels across Australia and have a strong commitment to customer service and hospitality.", "Why Work with Us": "We offer a unique and rewarding work environment, with opportunities for career growth and development, a high performing culture that values relationships and individuality, and a commitment to creating a culture that is inclusive, supportive, and empowering.", "Key Skills": "We are looking for people with excellent communication and interpersonal skills, a strong customer service focus, and the ability to work in a fast-paced environment.", "What We Offer": "We offer a competitive salary and benefits package, opportunities for career growth and development, a high performing culture that values relationships and individuality, and a commitment to creating a culture that is inclusive, supportive, and empowering.", "How to Apply": "If you are a motivated and customer-focused individual who is passionate about hospitality and customer service, please submit your application.", "Contact Us": "For more information, please contact us at [insert contact information]."}

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