Customer Care/sales Consultant

2 weeks ago


Melbourne, Australia Shore Solutions Full time

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world
- We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come and work at a place where innovation and teamwork come together to support the most exciting missions in the worldDo you want to work for one of Australia’s most well-known national sales and marketing companies?- Acquire BPO is an award-winning global outsourcer providing contact center and back office services on behalf of our clients around the world. With 9,000+ employees servicing some of Australia’s and other Global brands, we are a trusted partner of choice for superior customer service.We are looking for both Retention & Inbound Sales Consultants who have previous customer service or sales experience with strong communication & computer skills to assist- The Retention & Inbound Sales Consultant‘s primary objective is to match the best product & service to our client's customers while providing excellence in customer service.- You will be using your proven sales and service skills to demonstrate the value and benefit of our clients products and services.- All successful applicants must complete a police check paid for by us prior to commencing with Acquire BPO.- Experience and Qualifications- Demonstrated experience in a service environment
- High attention to detail
- Motivated to deliver and achieve Key Performance Indicator’s (KPI’s)
- Dedication to excellence in customer service in a high-pressure environment
- Able to navigate multiple systems and online tools
- Willingness to learn and maintain new skills
- Commitment to work on a rotating roster from 8.00am to 7:00pm Monday to Friday
- Flexible and positive work approach and attitude
- WHAT WE VALUE- We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each with other.- Join the A-Team and experience the A-LifeJoin the A-Team and experience the A-Life


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