Patient Services Officer

1 month ago

Sydney, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Your life’s best work

We are seeking passionate and experienced Medical Receptionist/ Administrator to join our dynamic team within our St Vincent's Darlinghurst, Sydney clinic. This will be a casual position so we can be flexible to work around your schedule so please do reach out.

We ask you to provide high quality, accurate and efficient reception and administration services to the business that meet professional and company standards. Ensuring an absolute commitment to the delivery of professional, caring and friendly services to patients, referrers and visitors.

More specifically, you will:
- Act as the first point of contact and greeting patients on arrival- Make and managing patient appointments for numerous specialists- Collecting patient information, maintaining patient privacy and accurate data entry- Completing administration including document scanning- Managing a large volume of patient telephone enquiries- Billing and receipting of accounts to patients, Medicare and DVA- Liaising with Specialists, Nurses, Physiologists and peers- Completing tasks as allocated by Practice Manager and or Site Leader

Benefits of joining our team:
- Internal career development opportunities globally- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation- Regular charity days and team lunches- Competitive casual rate offered- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling- Enhance your holistic wellbeing with our Full Circle wellbeing programmes- Learn and grow with our award-winning development programs- Flexibility to move around and work within our Sydney clinics

We're interested in hearing from people who have:
- Minimum of one to two years’ experience in healthcare administration- Exceptional phone manner, excellent time management skills and the ability to multi task- Ability to work autonomously and complete work within tight time frames- Superior customer service and exceptional communication skills with the ability to work as an effective team member with flexibility to respond to fluctuating work flows- Positive, enthusiastic and a genuine love of working in a fast paced environment whilst maintaining a high level of quality and professionalism-
- Proficient computer skills- Healthcare experience preferred

About GenesisCare

We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.

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