Quality & Project Coordinator

7 months ago

Melbourne, Australia Cater Care Full time

**Introduction**:
Full time position available
Work for a market leader with a work/life balance, talented & friendly team
Opportunities for training to progress your career

Are you passionate about ensuring quality standards & managing projects efficiently? We are seeking detail-oriented Quality & Project Coordinator to join our team

**Description**:
Project Coordination
- Collaborate with project teams on successful delivery of projects when required.
- Produce detailed project plans with information provided outlining necessary tasks, timelines, and resources.
- Identify potential risks, challenges, compliance requirements and assist with mitigation strategies.
- Monitor project progress, ensuring that milestones are met and stakeholders are informed of any changes.
- Collaborate with the technical teams to ensure that the solutions being developed align with business requirements.
- Ensure the successful deployment of solutions, and facilitate user training when required.
- Produce all project documentation as required.
- Post-project, monitor and analyse the implemented solutions to measure effectiveness and identify areas for improvement.

Quality and Compliance
- Analyse operational data to extract insights, trends, and patterns.
- Provide actionable recommendations for enhancing operational efficiency.
- Review process documents and work with collaborators on compliance requirements
- Assist with ISO 9001, 27001, 45001, 14001, 31000 compliance
- Assist with issues rectification and compliance
- Collaborate with cross-functional teams to ensure smooth coordination of processes between Operations and other departments.
- Document business requirements to ensure clarity and coherence.
- Ensure that the identified requirements align with business expectations and systems in focus.
- Process mapping of Business processes and automation.
- Assist with General administration task as required

Skills, Experience & Qualifications
- Bachelor's degree in Business, or related field.
- Experience with project management tools and methodologies.
- Experience with change management
- Knowledge of ISO Standards compliance requirements
- Experience internal audits Printed Documents are Uncontrolled 2 of 3
- Working knowledge of Google Workspace.
- Strong problem-solving, and critical thinking skills.
- Technical skills
- Be able to work Independently and remotely
- Excellent verbal and written communication skills.
- Ability to work in a multi disciplinary collaborative team environment.
- Organised and detail-oriented with the ability to manage multiple projects simultaneously.

CORE CAPABILITIES

Teamwork
- Being able to work cooperatively with various disciplines.
- Be able to work Independently with mínimal supervision
- Ability to understand the goals of others.
- Ability to easily engage with various teams
- Flexible approach to work tasks Critical Thinking
- Analyses problems thoroughly to confirm accuracy of situation before finding solutions.
- Anticipates emerging issues, changing circumstances and develops timely approaches to solve problems or seize opportunities.
- Applies intellect and knowledge to weigh up critical information and identify issues. Internal Customer Service
- Builds and promotes a commitment to customer service excellence.
- Identifies the needs of a diverse internal customer base and ensures that the service delivery outcomes are consistent with customer needs and defined expectations.
- Takes steps to ensure the provision of prompt, efficient and responsive service Communication
- Effective communicator, excellent comprehension and writing skills
- Adjust the communication style for difference audience
- Good at engaging the audience for best outcomes.
- Can comfortably engage in discussions with senior management and executive to get expected outcomes
- Demonstrates the ability to ‘think on feet’ in reasonably unfamiliar situations. Accountable
- Holds self and others accountable for measurable, high-quality, timely results.
- Fulfils all obligations of position accountabilities.
- Provides objective, credible and timely reporting to direct Manager.
- Exhibits behaviour that is creative and committed to continuous improvement.

**Skills and Experiences**:
**Why Work For Us**: Cater Care is a catering and facilities services provider which is 100% Australian owned and operated, a fact that positively sets us apart from many of our competitors. At Cater Care, we create a home away from home for thousands of people from all walks of life. In a home it’s the little things that count, and they’re the things we take care of. Since establishment in 1999, Cater Care has enjoyed substantial growth based on its growing reputation to become a recognised and highly respected service provider throughout Australia. Cater Care is committed to being Australia’s leading food service provider by achieving continual improvement through innovative services within our market sectors; educat

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