Claims Support Officer

2 weeks ago

North Sydney, Australia Zurich Insurance Full time

About usAt Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to **‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.
- About the role- Looking for an exciting career? Thinking about insurance? Perhaps you should. As the world gets faster and more complex, managing risk is one of the biggest challenges we face.- As a Claims Support Officer in our Causality Claims division, you will help our customers to manage their claims and protect what they value most. You will do this by providing a high standard of administrative and claims management support to the Casualty Claims Team Leader and department.- In this varied and challenging role, you will manage tasks ranging from providing support services to claims assessors to dealing directly with our customers. You will build on your existing administrative and customer service skills, and we will provide you with excellent training to support you in learning about Zurich’s liability claims products, processes, and policies. As you learn and grow in the role you will have autonomy to organise and action your own daily workload.- Important to your success- As a highly organised person with a proven track record of providing an exceptionally high quality of service and support, you will enjoy being part of a professional and supportive Claims team. You will be able to utilise your fantastic written and verbal communication skills as well as use your detailed and proactive approach to problem solving.- HSC or equivalent
- Strong customer service experience
- Excellent written and verbal communication skills
- High attention to detail
- Zurich is here to support youAs you make a difference and have real impact on business outcomes, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts. In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.

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