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Rostering Support Officer

1 month ago

Broadmeadows, Australia Wintringham Full time

**Outer North Office or South East Office**

**Rostering Support Officer**

**Part Time**
- **Join a rapidly growing not-for-profit organisation with a commitment to social justice**
- **Mobile phone + laptop provided**
- **Access to Salary Packaging benefits**
- **Wintringham promotes ongoing training and professional excellence**
- **Part Time (15.2 hours min per week)**
- **Based in Broadmeadows or Keysborough (VIC) with some working from home**

**Who are we?**

Wintringham is a not-for-profit organisation providing an extensive range of aged care, housing and related support services to people aged 50-plus who have been homeless or at risk of homelessness. We employ over 950 staff and operate from multiple offices across Melbourne, Hobart and regional Victoria. Our Head Office provides the strategic direction and support services for Wintringham’s residential, housing, community care and NDIS services.

**Your new role**

Wintringham provides housing support and packages of ongoing care and support, including assisting with housing related matters to frail, elderly people living independently in the Community. Program priority is given to older people who are homeless and/or are socially and financially disadvantaged.

Reporting to the Workforce Development Manager, you will provide administration and rostering support on a part time ongoing basis to the Workforce Development Manager as well as the rostering team.

**Hours of work**

**Week 1**:Minimum of 15.2 hours

**Week 2**: Minimum of 15.2 hours

**Your duties and responsibilities will also include (but are not limited to)**:

- Confirming services in GoldCare (rostering system) and assisting in end of month processing (billing preparation)
- Contacting and confirming services with clients in the community
- Allocating ad-hoc shifts to maintain service delivery
- Liaising with third party labour providers for service allocation
- SMS global management of contacts and ensuring safe arrival and departure to and from work
- Ad-hoc backfill of Rostering Coordination during periods of leave

***

**About you**

Your excellent communication, interpersonal skills, diplomacy and tact will be supported by high level computer skills in the use of Microsoft Office and Outlook, and desirably:

- Knowledge of GoldCare system.
- Ability to liaise with all levels of management, staff and clients/residents.
- Ability to work in a multi-disciplinary team.
- Organisational ability and time management.

**Wintringham’s response to COVID-19**

Client and staff safety is paramount to us at Wintringham. Throughout the COVID-19 pandemic, we have and will continue to ensure that our staff are supplied with the resources they need to guarantee they are working in a safe and risk-averse environment. For our office-based staff, we have put in flexible Work From Home arrangements in accordance with the advice from the Department of Health & Chief Health Officer. We have strict COVID-19 policies and procedures to ensure that our staff as well as our clients are kept safe.

**How to apply**

For more information about the role, you can download a copy of the Position Description by clicking here.

Applications can be addressed to Luke Madzell (Workforce Development Manager) by contacting our Head Office on (03) 9376 1122.

Please upload your CV and Cover Letter in PDF format.

Applications close at
** Friday 14 April 2023.**

***

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Applicants must be willing to undertake an influenza vaccination within the 2023 calendar year in order to be considered for this role.
- Wintringham is committed to providing safe and inclusive environments and services._ _We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment._
- The safety of all older people is paramount and we have zero tolerance for family violence including elder abuse._
- Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging._
- Diversity and inclusion makes our community and Wintringham stronger,_
- and contributes to helping us end homelessness for older people._

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