Claims Service Consultant Level 1

2 weeks ago


Adelaide, Australia Allianz Australia Full time

**Claims Service Consultant | Multiple locations**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**You'll be responsible for**
- Providing superior customer service to motor claimants in a timely manner
- Managing the operational processing of motor claims and ensuring all parties are informed throughout the process
- Managing a high volume of inbound and outbound calls, and liaising with 3rd party insurers and other multiple stakeholders
- Maintaining positive working relationships with external and internal stakeholders via managing expectations and aiming to provide best possible outcomes for your customers
- Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues

**About you**
- Experience in a fast-paced customer service or contact
- centre role
- Experience handling insurance claims would be desirable
- Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
- Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence.

**What's on offer**
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

**Job Level**:

- Professional

**Location**:

- Adelaide, SA, AU, 5000Sydney, NSW, AU, 2000

Melbourne, VIC, AU, 3000

Darwin, NT, AU, 0800

Brisbane, QLD, AU, 4000

**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 48872

**Position Cluster**:

- Non-Executive



  • Adelaide CBD, Australia Allianz Australia Full time

    Claims Consultant Levels 1 and 2.pdf (rootdom.net)


  • Adelaide, Australia Allianz Australia Full time

    **Property Claims Service Consultants Level 1 | Permanent Full-time | Sydney NSW & Adelaide SA** - 4-6 weeks of remote training. - Hybrid working environment. - Ability to work a rotating roster from 8am-6.30pm (AEST) - Multiple positions available. - Ability to work a training roster from 9am-5.30pm (**AEST** time) - **Commencement date of 24 February...


  • Adelaide CBD, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work...


  • Adelaide, Australia Allianz Australia Full time

    . **Job Level**: - Professional **Location**: - Adelaide, SA, AU, 5000**Area of Expertise**: - Customer Services & Claims **Unit**: - Allianz Australia **Employing Entity**: - ALLIANZ AUSTRALIA SERVICES PTY LTD **Job Type**: - Full-Time **Remote Job**: - Hybrid working **Employment Type**: - Permanent **ID**: - 55520 **Position...


  • Adelaide CBD, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work...


  • Adelaide CBD, Australia Fuse Recruitment Full time

    Motor Claims Consultant - **Location**: - Adelaide CBD - South Australia - **Work Type**: - Permanent - **Salary**: - AU$60000 - AU$75000 per annum + Superannuation - **Reference**: - 21399 - An exciting opportunity has arisen for an experienced Claims Consultant to join a nationally recognised claims administrator. You will be responsible for providing...

  • Claims Consultant

    3 weeks ago


    Adelaide, Australia Allianz Australia Full time

    **Claims Consultant - Club Marine | Multiple locations (QLD, WA, NSW, SA)** - **Full-time permanent opportunity with great staff benefits**: - **Hybrid and Flexible working arrangements** Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz,...


  • Adelaide, Australia HAYLO People Full time

    Thrive in a supportive and inclusive environment with opportunities for growth - Enjoy the flexibility of working from home up to 3 days a week - Receive a seamless onboarding and training process to start your career Our client is a large insurance organisation experiencing continued expansion within its commercial motor claims department, renowned for its...

  • Claims Consultant

    3 weeks ago


    Adelaide CBD, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 813063 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone - **Barossa Hills Fleurieu Local Health Network, Rural Support Service - Work Health & Safety and Injury Management**: - **Salary: ASO5 $83,273 - $92,614 p.a.**: - **Permanent full-time position (part-time will be...

  • Claims Consultant

    1 day ago


    Greater Adelaide SA, Australia NAIMANCLARKE Full time

    Claims Consultant **Insurance Lawyer** - One senior role (12 month contract) - One junior role (Permanent) - Claims Consultant in Professional Indemnity / Financial Lines / D&O & Cyber Join an internationally recognised insurance company that has developed a reputation for delivering successful results to its high profile clients. With global connections...


  • Adelaide, South Australia Allianz Popular SL. Full time

    About the Job:We are seeking a Liability Claims Service Consultant to join our National Liability Claims team at Allianz Popular SL. As a key member of our team, you will be responsible for supporting our customers and ensuring the timely and cost-efficient management of a complex portfolio of legal liability claims.You will work collaboratively with...

  • Claims Consultant

    3 days ago


    Adelaide, Australia Marsh Full time

    We are seeking a talented individual to join our **Echelon**Claims**team at **Marsh**. This role will be based in our **Adelaide**office. This is a hybrid role that has a requirement of working at least three days a week in the office. The Claims Consultant will provide superior and professional claims service to Echelon Claim Services Customers and...


  • Adelaide, Australia Allianz Australia Full time

    At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it...


  • Adelaide, South Australia Marsh & McLennan Companies Full time

    Job Summary:">We are seeking a seasoned Senior Claims Consultant to join our leading workers compensation self-insurance team in Adelaide. As the trusted resource for our Members, you will guide them through claims from start to finish.">This hybrid role requires working at least three days a week in the office and involves proactive claims liability review,...

  • Claims Consultant

    2 weeks ago


    Adelaide, Australia Aon Corporation Full time

    Posting Description: - Inviting experienced Legal professionals OR Insurance Claims experts to join Aon’s Claims team - Aon offer’s limitless opportunities to develop your career and flexible working arrangement. **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around...


  • Adelaide CBD, Australia Mayday Recruitment Full time

    Work for a global company offering great training | Rate: $37.93 per hour - 6-month temp role, but true opportunities to extend - Lots of company growth - Paid Training with great management and collaborative social team - **Claims & Customer Service Consultants** you will be managing inbound customer service queries for insurance and claims lodgments.-...


  • Adelaide Region SA, Australia Blake Oliver Consulting Full time

    An international insurance organisation which holds a strong position in the market is seeking an experienced Property Claims Consultant to join their team in Adelaide. As a Commercial Property Claims Consultant your duties will include - End to end management of a portfolio of commercial property claims. - Liaising with claimants over the phone and in...


  • Adelaide, South Australia Randstad Full time

    Randstad is committed to providing an excellent customer experience by fostering a positive team environment, valuing and recognizing employees for their efforts and commitment. As a Claims Consultant, you will play a crucial role in achieving this goal.Key responsibilities include:Assisting customers with property claims, providing guidance on the claims...

  • Claims Consultant

    3 weeks ago


    Adelaide, Australia Allianz Australia Full time

    **Claims Consultant | Contract Positions (6 - 9 months) | Multiple locations** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our...


  • Adelaide CBD, Australia Mayday Recruitment Full time

    Work for a global company offering great training | Rate: $37.93 per hour - 6-month temp role, but true opportunities to extend - Lots of company growth - Paid Training with great management and collaborative social team **Claims & Customer Service Consultants** you will be managing inbound customer service queries for insurance and claims lodgments. -...