Patient Liaison Officer, Temporary

3 weeks ago

Goulburn, Australia Southern NSW Local Health District Full time

**Employment Type**: Temporary Part Time until 8 December 2024

**Position Classification**:Admin Off Lvl 6

**Location**:Goulburn**
**Remuneration**: $39.15 - $40.07 per hour

**Hours Per Week**: 14 hpw

**Requisition ID**: REQ489285

**Application Close**:23 May 2024

**Interviews Details**:Scheduled within 10 days of closing

Southern NSW Local Health District covers a large area of the southern half of NSW. Surrounding the ACT on three sides and all the way down to the Victorian border, it extends from the pristine beaches of the NSW South Coast, the farmlands of the Southern Tablelands, across the picturesque Great Dividing Range and the spectacular Snowy Mountains. We have 18 facilities and our hospitals take care of more than 200,000 people. As we are a major local employer, our staff are a part of our local communities. To find out more on what it is like to live and work in Southern NSW LHD click here - We are Southern.

**What we offer**
- Salary Packaging - up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing
- Corporate Health and Fitness program
- 11% Superannuation on top of your gross income
- Annual Leave Loading

**Where you'll be working**
There is an abundance of lifestyle benefits available to you in country NSW and you will be amazed at what you will have access to - and it all comes without the queues and crowds of a big city. Forget about sitting in traffic for hours and paying for parking, live in the city you'll be minutes away from work (perhaps even close enough to walk or cycle) and even if you live on a property outside of Goulburn or in one of the neighbouring villages, it's still a much shorter trip than big city living. That's more time for family, friends and recreation. More time to live. Goulburn is 45 minutes from Canberra, 2hrs to the beach and 2hrs from Sydney. Imagine Rural - Southern NSW Local Health District

**What you'll be doing**
Co-ordinate and provide leadership for all aspects of financial classification for patient admissions including private, compensable, privately insured and self-funded patients; to deliver excellent customer service, ensure accurate data capture and optimise inpatient and outpatient revenue for the organisation.

**Selection Criteria**
- Demonstrated extensive knowledge of and experience with all revenue streams relating to patient fees within the acute setting, including Outpatients, Mental Health, Community and Allied Health, and the processes involved in generating revenue from these streams.
- Demonstrated ability to educating staff both one on one and also in a group environment.
- Demonstrated exceptional knowledge and experience in computer systems including iPM, PBRC, EMR, Revenue specific programs and Microsoft office suite.
- Demonstrated exceptional interpersonal, verbal and written communication, consultation and negotiation skills, gather and share information and build and maintain effective collaborative relationships and teamwork with a diverse range of stakeholders.
- Demonstrated ability to plan, prioritise and allocate work independently and within a team to achieve service delivery outcomes within specified timeframes.
- Demonstrated ability to utilise initiative, organisational and problem solving skills to manage workflows and anticipate and meet the needs of senior management.
- Evidence of a current unrestricted drivers’ licence and the ability to maintain. Ability and willingness to drive/travel as the role requires. This may involve driving long distances and overnight stays.

**Occupational Assessment, Screening and Vaccination against Specific Diseases**
This is a Category ‘A’ position, please read and understand NSW Health policy directive PD2023_022. All new employees must agree to comply with the requirements outlined in this policy. OASV requirements also include proof of vaccination against influenza and is compulsory for NSW Staff that enter any Residential Aged Care Facility (RACF) or who work in NSW Health owned and operated RACFs.

All NSW Health Category A workers are required to have received at least two doses of a COVID-19 vaccine. You will be required to provide a record of your COVID-19 vaccination status if successful.

**Australian Work Rights**
- At Southern NSW Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to apply_

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