Client Support Administration Coordinator

2 weeks ago

Melbourne, Australia Crown Property Services Full time

**About us**

Crown Property Services is a privately-owned, Melbourne based commercial property company, servicing medium to large businesses Australia wide.

We are not only recognised for our ability to provide specialised solutions for the toughest cleaning challenges, but also for our friendly and professional staff, who are committed to providing quality customer service to our valued clients.

**About the opportunity**
We're seeking an experienced, highly motivated **Client Support Administration Coordinator** who can deliver a superior level of account administration and client management.

You will report directly to the Managing Director and will work in conjunction with the wider team both internally and in the field.

You'll also be responsible for;
- Processing client work orders and invoices
- Monitoring client work orders, contractor PO’s and completion reports
- Liaising with internal departments, operations and service teams
- Running regular reports on staff and service performance outcomes
- Coordinating work schedules and staff rosters
- To think creatively and to support the company expectation regarding continuous and ongoing improvement and refinement of our processes and procedures

**What's on offer**
- Supportive working environment
- Potential to attend networking or educational events
- Opportunity to go on site visits and see the cleaners in action
- Ongoing training and development
- Convenient location on St Kilda Road with transport right at your doorstep

**About you**
- Minimum 2 years account administration experience
- Previous background in the services sector (ideal)
- Ability to manage client accounts and coordinate job requests
- Experience managing the CRM and other key systems
- Ability to simplify a solution to complex problems
- A commitment to learning and developing their skills
- Advanced user knowledge of Microsoft Excel
- Have proven ability to multi-task
- Understanding and use of G-Suite system

To Apply:
If you are looking for a rewarding role, in a growing commercial cleaning business, click on the ‘Apply’ button and send through your CV and a cover letter.

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Professional development assistance
- Visa sponsorship

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Quarterly bonus

Work Authorisation:

- Australia (preferred)

Work Location: In person

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