Support Coordinator
2 weeks ago
We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer service. You will ensure that the team is compliant with the policies and procedures of the organization and offer consistency in service delivery. You will oversee the work of every member of your team and assist them in resolving customer complaints, improving customer service, and maintaining satisfied customers.
To be successful as a customer service coordinator, you should possess excellent communication skills and the ability to lead and promote the vision of the organization. You should motivate your team and offer incentives for positive customer feedback. An exceptional customer service coordinator will possess outstanding product knowledge and instill this value in the team in order to achieve success.
**Customer Service Coordinator Responsibilities**:
- Managing a team of customer service employees.
- Maintaining compliance with policies and procedures.
- Offering excellent customer service.
- Displaying extensive product knowledge.
- Overseeing the work of every employee in your team.
- Promoting the vision of the organization.
- Conducting quality assurance surveys with customers and reporting findings to the staff.
- Handling customer complaints brought to your attention.
- Conducting regular training sessions with the team.
- Motivating the team to perform at their best.
**Customer Service Coordinator Requirements**:
- National diploma in administration or similar.
- Minimum of 2 years’ experience.
- Excellent interpersonal and communication skills.
- Computer literate.
- Management skills.
**Salary**: $26.94 - $60.98 per hour
**Benefits**:
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Annual bonus
- Bonus
- Commission
- Monthly bonus
- Overtime pay
- Tips
- Weekly bonus
Ability to commute/relocate:
- Melbourne, VIC 3977: Reliably commute or planning to relocate before starting work (required)
Licence/Certification:
- Working with Children Check (preferred)
- Driver Licence (preferred)
Work Authorisation:
- Australia (preferred)
-
Support Coordinator
2 weeks ago
Melbourne, Australia Sunflower Support Services Full time**ONLY APPLY IF YOU HAVE PREVIOUS EXPERIENCE IN DELIVERING SUPPORT COORDINATION** Sunflower Support Services is looking for an experienced Support Coordinator. Sunflower Support Services is an organization, providing mental health support to people with mental health and disabilities who need support with their daily activities. You get to choose the...
-
Support Coordinator
4 weeks ago
Melbourne, Australia Sunflower Support Services Full timeSunflower Support Services is looking for an experienced Support Coordinator. Sunflower Support Services is an organization, providing mental health support to people with mental health and disabilities who need support with their daily activities. You get to choose the hours and days you wish to work and you decide on the caseload you are happy with. You...
-
Support Coordinator
6 days ago
Melbourne, Victoria, Australia Sunflower Support Services Full timeSunflower Support Services is looking for an experienced Support Coordinator.Sunflower Support Services is an organization, providing mental health support to people with mental health and disabilities who need support with their daily activities.You get to choose the hours and days you wish to work and you decide on the caseload you are happy with. You also...
-
Case Manager
3 weeks ago
Melbourne, Australia SUPPORT NEST Full time**Job Description: Integrated Case Manager & Support Coordinator** **Company: SUPPORT NEST** **Location: Sunshine VIC 3020** **, Permanent** **Salary: $70,000 - $85,000 per year** **Ability to Commute/Relocate: Sunshine VIC 3020 (required)** **About SUPPORT NEST**: **SUPPORT NEST** is a visionary organization in Victoria, dedicated to providing...
-
Ndis Support Coordinator
2 weeks ago
East Melbourne, Australia Advance Support Coordination Full time**NDIS Support Coordinator** At Advance Support Co we are passionate about providing exceptional support coordination services to our clients. We currently looking for an experienced support coordinator to join our team. You will be working with an existing caseload and really need to be able to hit the ground running. You may be someone looking for a a...
-
Ndis Support Coordinator
3 weeks ago
East Melbourne, Australia Advance Support Coordination Full time**NDIS Support Coordinator** At ASC we are a passionate about providing exceptional support coordination services to our clients. We currently have a fantastic opportunity for 2 Support Coordinators with similar values to join our team. You will be working with a manageable caseload of NDIS participants to support them to build capacity and implement...
-
Specialist Support Coordinator
4 weeks ago
West Melbourne, Australia Gateways Support Services Full time**Specialist Support Coordinator**: - Volunteer / Charity / Community - Support Services - VIC Other - Contract 8/2/2024 - West Melbourne location - 6 month contract opportunity - Generous hourly rate and salary packaging available - Bi-monthly external clinical supervision and training opportunities - West Melbourne location - 6 month contract...
-
Specialist Support Coordinator
2 weeks ago
West Melbourne, Australia Gateways Support Services Full time**Specialist Support Coordinator**: - Volunteer / Charity / Community - Support Services - VIC Other - Contract 23/2/2024 - West Melbourne location - 6 month contract opportunity - Generous hourly rate and salary packaging available - Bi-monthly external clinical supervision and training opportunities - West Melbourne location - 6 month contract...
-
Specialist Support Coordinator
4 weeks ago
West Melbourne, Australia Gateways Support Services Full timeWest Melbourne location - 6 month contract opportunity - Generous hourly rate and salary packaging available - Bi-monthly external clinical supervision and training opportunities - West Melbourne location - 6 month contract opportunity - Generous hourly rate and salary packaging available - Bi-monthly external clinical supervision and training...
-
Specialist Support Coordinator
5 days ago
West Melbourne, Victoria, Australia Gateways Support Services Full timeSpecialist Support Coordinator: Volunteer / Charity / Community Support Services VIC Other Contract23/2/202 West Melbourne location 6 month contract opportunity Generous hourly rate and salary packaging available Bimonthly external clinical supervision and training opportunities West Melbourne location 6 month contract opportunity Generous hourly rate and...
-
Specialist Support Coordinator
6 days ago
West Melbourne, Victoria, Australia Gateways Support Services Full timeWest Melbourne location - 6 month contract opportunity Generous hourly rate and salary packaging available Bimonthly external clinical supervision and training opportunities West Melbourne location 6 month contract opportunity Generous hourly rate and salary packaging available Bimonthly external clinical supervision and training opportunitiesGateways...
-
Ndis Case Manager
3 weeks ago
West Melbourne, Australia SUPPORT NEST Full time**Job Description: NDIS Case Manager & Support Coordinator** **Company: SUPPORT NEST** **Location: Sunshine VIC 3020** **, Permanent** **Salary: $70,000 - $85,000 per year** **Ability to Commute/Relocate: Sunshine VIC 3020 (required)** **About SUPPORT NEST**: **SUPPORT NEST** is a visionary organization in Victoria, dedicated to providing innovative...
-
Support Coordination Team Leader
6 days ago
Melbourne, Victoria, Australia Gateways Support Services Full timeAttractive salary packaging and leave purchasing options available Free on site carparking- $49.07 per hour plus benefitsA fun, rewarding role with purpose:Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.Our staff are made up of mountain bike riders,...
-
Support Coordination Team Leader
3 weeks ago
Melbourne, Australia Gateways Support Services Full timeAttractive salary packaging and leave purchasing options available! - Free on site carparking - $49.07 per hour plus benefits **A fun, rewarding role with purpose**: Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life. Our staff are made up of mountain...
-
Support Coordination Team Leader
3 weeks ago
Melbourne, Australia Gateways Support Services Full timeAttractive salary packaging and leave purchasing options available! - Free on site carparking - $49.07 per hour plus benefits **A fun, rewarding role with purpose**: Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life. Our staff are made up of mountain...
-
Support Coordinator P/t
2 months ago
Melbourne, Australia Help at Hand Support Full timeFlexible role - Help you grow - Support NDIS partcipants **Part time role - with the view to go full time** **About Help at Hand Support**: Help at Hand Support is a dedicated provider of Support Coordination services, committed to making a difference in the lives of NDIS participants across Victoria We are currently expanding our team and are seeking...
-
Support Coordinator P/t
5 days ago
Melbourne, Victoria, Australia Help at Hand Support Full timeFlexible role Help you grow Support NDIS partcipantsPart time role - with the view to go full timeAbout Help at Hand Support:Help at Hand Support is a dedicated provider of Support Coordination services, committed to making a difference in the lives of NDIS participants across Victoria We are currently expanding our team and are seeking passionate...
-
Travel and Scheduling Coordinator
5 days ago
Melbourne, Victoria, Australia mi-Support Full timeCompany DescriptionThe Travel and Scheduling Coordinator provides efficient and cost-effective planning, coordination and administration of Consultant scheduling and Employee travel. Travel is inclusive of any means of transport for which an expense is incurred.This is a part-time role (4 days per week) primarily based in Melbourne with hybrid working...
-
Travel and Scheduling Coordinator
4 weeks ago
Melbourne, Australia mi-Support Full time**Company Description** The Travel and Scheduling Coordinator provides efficient and cost-effective planning, coordination and administration of Consultant scheduling and Employee travel. Travel is inclusive of any means of transport for which an expense is incurred. This is a part-time role (4 days per week) primarily based in Melbourne with hybrid...
-
Marketing and Events Coordinator
2 weeks ago
Melbourne, Australia Melba Support Services Full time**Marketing and Events Coordinator** - Permanent role - Salary range of $80k - $90k pa. - Competitive salary + Super including NFP salary packaging. - Flexible working arrangements - Join a values-oriented Human Rights Organisation **About Us**: For over 50 years Melba Support Services has been providing services to people with disability that focus on...