Case Manager
1 month ago
About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
Overview:
As a Case Manager you can embark on a career that really has meaning and helps people.
You will work closely with injured workers to assist in the processing of their Workers Compensation claim. You will be the central point of contact for the injured worker, employer and any various other treating health providers to support review of request for medical treatment, ensuring correct and timely processing of reimbursement of treatment costs, and be a go-to provider of customer service for any queries we receive from injured workers and employers relating to the processing of their claim.
Our Case Manager position offers a fully supportive and structured training programme. If you’ve been thinking about a career change, new challenge, or you want to use your experience in a different way, this could be the opportunity you’ve been looking for in the corporate world that offers you stability, flexibility and career growth.
**Responsibilities**:
- Managing and processing claims for injured workers who are claiming reimbursement and cost coverage of various types of medical expenses to help them in their journey to recovery
- Reviewing, monitoring and approving requests from your injured workers for medical/surgical treatment
- Administration based tasks such as, assessing and processing invoices, entering contact notes, drafting letters relating to decisions being made on claims etc
- Taking and making a high volume of client and customer calls relating to claims outcomes, updates, and customer service
- Working closely with internal and external stakeholders including, injured workers, employers, treating health care providers
Qualifications:
- Previous work experience in a customer service based role
- Tertiary study within the Business, Allied Health/Health Science, Psychology or similar disciplines
- Strong telephone based customer service skills and formal written communication skills, ideally in a high call volume environment
- The ability to demonstrate resilience and navigate through challenging situations
- Time management and organisational skills to ensure timeframes are managed
- A customer focused approach with the ability to build trust and rapport
- Administrative skills and ability to work concurrently across multiple technology platforms
- A strong sense of self, team and collaboration
**What can we offer you**:
- In team capability experts and a tailored training program to set you up for success
- Attractive remuneration packaging & flexible work arrangements including Work from Home
- Paid Parental Leave
- Collaborative working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Opportunities for ongoing education and development
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
- Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more
- "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication
**To apply**:
-
Associate: Project Finance
1 month ago
Melbourne, Australia White & Case Full time**Associate: Project Finance** **Firm Summary** White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from more...
-
Paralegal
1 month ago
Melbourne, Australia White & Case Full time**Position Summary** The Paralegal is a key member of the Land, Planning & Environment team and has an important role to assist with matter management for major projects and filing obligations for Panel, VCAT and Supreme Court proceedings and property and environmental searches. **Duties and Accountabilities** - Assisting to manage legal issues register...
-
Case Manager
1 month ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Case Manager
4 weeks ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 45982 Austin Health is the major provider of tertiary health services, health professional education and research across 3 locations in the northeast of Melbourne and...
-
Case Manager
1 month ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 46856 Austin Health is the major provider of tertiary health services, health professional education and research across 3 locations in the northeast of Melbourne and...
-
Case Manager
4 weeks ago
Melbourne, Australia Georgina Martina Inc. Full timeAbout the role Case Manager - Specialist Family Violence Service - Crisis Accommodation and Case Management. - 0.8 EFT - some on call hours required (mínimal). - 12 month contract The role of the Case Manager is to provide family violence risk assessment, safety planning, advocacy and holistic case management support to victim/survivors (inc. children and...
-
Case Manager
4 weeks ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 45871 - **Fixed-term, Full-Time (40 hours per week with monthly ADO)**: - ** Case Manager Role (SW2/OT2/RPN3/P2)** Austin Health is the major provider of tertiary health...
-
Case Manager
4 weeks ago
Melbourne, Australia Total Claims Solutions Full timeMelbourne **The Role** As an experienced Case Manager, you will manage a portfolio of claims while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome. You will manage cases in their entirety as the primary contact, collaborate with injured workers and health professionals, ensure claims...
-
Case Manager
1 month ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Case Manager
1 month ago
Melbourne, Australia Total Claims Solutions Full time**Working at Total Claims Solutions is more than just having a job.**: If you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing _from_ you. **Why join us?**: We know that in order to effectively shape and evolve our culture we need the right people behind us. We are committed to our...
-
Case Manager
2 days ago
Melbourne, Australia FrameWork Search and Select Health Full time**$75-85k + super + benefits & above**: - **$5k sign on bonus**: - **Location - Northern Suburbs** **About the organisation** Operated & led by a team of health professionals, the highly reputable organisation provides a range of services across allied health, community, aged care, disability/NDIS & more with a real commitment to innovation & evidence...
-
Case Manager
1 month ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Case Manager
4 weeks ago
Melbourne, Australia ANZ Banking Group Full time**Req ID**: 59427 **Department**: AC Private Banking and Advice **Division**: Australia Commercial **Location**: Melbourne About the role **Role Location**: Melbourne **Role Type**: 9 month Secondment This role is responsible for reviewing financial advice customer files, detecting and evaluating customer detriment across a broad spectrum of issues such...
-
Case Manager
1 month ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Case Manager
4 days ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Casual Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 50650 - Transition Care Program/Restorative Care Case Manager - Casual Position - Repatriation Campus, based onsite Austin...
-
Case Manager
4 days ago
Melbourne, Australia Commonwealth Superannuation Corporation (CSC) Full timePosted: 19/07/2023 Closing Date: 04/08/2023 **Job Type**: Contract Location: Melbourne Job Category: Insurance & Superannuation **CSC is the trusted Superannuation fund for current and former Australian Government and Australian Government Defence Force employees serving our customers with our proud history for 100 years.** CSC is a superannuation fund...
-
Aps6 Case Management
4 weeks ago
Melbourne, Australia Chandler Macleod Full timeAs one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our **Federal Government** client is seeking...
-
Case Manager
4 weeks ago
Melbourne, Australia Gallagher Full timeAbout Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...
-
Legal Case Manager
2 days ago
Melbourne, Australia Federal Court of Australia Full time**Position Overview** The Legal Case Manager position works closely with Lawyers in providing support to Judicial Registrars. Judicial Registrars exercise Judicial and Statutory functions delegated by Judges or conferred by the Rules of the Federal Court and Federal Circuit and Family Court of Australia (FCFCOA) (general federal law). Broadly, the primary...
-
Case Manager
1 month ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 50018 Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and...
