Customer Experience Specialist

6 months ago

Sydney, Australia Inchcape Full time

At Bravoauto our core purpose is to create an incredible customer experience for the most iconic car brands in the world. Our goal is to exceed our customers' expectations. With a congratulatory 'bravo', we celebrate every potential customer for making the great decision to buy from bravoauto.

We are seeking a dynamic **Customer Experience Specialist** to join our new team and beginnings at **Narellan**

**About the role**

This role provides an exceptional customer experience and serves as one of our Customers main contact points throughout their journey with Bravoauto. This is a rewarding role with plenty of room to grow.

**You don’t need automotive experience Here is what we are looking for**:

- Bring your passion for providing exceptional customer service, and we’ll train the rest
- Previous experience in a retail environment where you have engaged face to face and online.
- Ability to deliver great customer experiences in any environment.
- Ability to maintain high standards focusing on ensuring customer satisfaction, getting details right, and displaying professionalism and integrity.
- Ability to build rapport and strong relationships with our customers as you will be executing test drives, delivery and handover and check-ins with the customer after purchase.
- Valid driver's licence
- **Able to work each Saturday (we don't open Sunday) with a day off in lieu throughout the week**

**Benefits and working for us**:

- **Thorough and ongoing training**_ _**provided to support you in all aspects of your role.
- **Career and development opportunities** - providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
- **Supportive team environment** - We foster a positive and supportive team culture and thrive on working well together.
- **Enjoy more time doing that you love** with **additional days off** including an annual Wellbeing Leave day and annual Volunteering Leave days
- **Recognition and Rewards**:

- We recognise individual and team accomplishments.
- Access to our **employee benefits program** including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa**,** financial services support, and a comprehensive employee wellbeing program.

**Interested? APPLY NOW** and don't miss out on this Career opportunityAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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