![Mansell Taylor Consulting Pty Ltd](https://media.trabajo.org/img/noimg.jpg)
Infrastructure Specialist
2 months ago
**About the role**
**Key responsibilities**
- Provide strong technical support capability, ensuring requests align with set standards and procedures, and meet agreed service levels, with the capability to develop and improve operating procedures where necessary.
- Liaise with school representatives and operational teams within the department, in relation to the deployment of new technology and solutions.
- Coordinate with operational teams and contribute to the successful installation and decommission of IT hardware, systems, and networks.
- Maintain a high level of quality in the performance of all duties, ensuring adherence to quality assurance expectations, policies and procedures, government and industry standards and best practices, proactively seeking improvements in the way in which work is undertaken.
- Travel between the office and schools on a regular basis is a mandatory requirement.
**Skills required**
- Proven experience and detailed knowledge in installing and testing technology within an ICT environment
- Demonstrated analytical and problem solving ability including the capacity to research and resolve ICT related issues within time constraints and shifting priorities
- Proven ability to develop and maintain positive professional relationships with colleagues and clients by providing technical expertise
- A collaborative working style, with the ability to work with peers or business representatives to meet expectations and deadlines.
- Focus on achieving objectives, even in difficult circumstances and remaining positive and responsive to pressure in a calm and controlled manner.
- High level of skill in oral and written communication including collecting business requirements, participative decision making, negotiation and team leadership, across diverse internal and external stakeholders.
- Current C Class Drivers license
***
To be considered for this position you must possess the right to work in Australia.
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