Digital Infrastructure Specialist

3 weeks ago


South Brisbane, Australia Mater Group Full time

**Job no**: 497933

**Work type**: Permanent

**Location**: South Brisbane

**Categories**: Information Technology

**About the role**

The Cyber Security, Network and Digital Building Systems product portfolio is looking for a Digital Infrastructure Specialist who will contribute to, implement, maintain, support, and provide advice of our I.T. infrastructure used across Mater Group.

This is a permanent and Full-Time position and will focus on our Voice requirements.

The Mater team is currently deploying multiple projects which includes a multi-year complete digital network build, new nurse call state-wide platform, the roll-out of a new wireless network and consolidation of our Cisco CUCM Enterprise platform voice services. This is an exciting opportunity to be part of a team responsible for supporting leading edge technology in the form of Cisco ACi, DNAC, Stealthwatch, CUCM, Critical and Clinical Messaging, Building Systems, Smart Devices and more.

**Salary range: $91,832 - $99,922 (MCAS 5) p/a plus superannuation and salary packaging**

**What you’ll be doing**
- Identify and resolve of IT troubleshooting activities
- Complete tasks related to infrastructure maintenance, upgrades and new infrastructure implementations, providing support to projects as required
- Coordinate the determination of timelines and priorities in consultation with clients and peers
- Liaise with other teams to ensure the smooth operation of IT Infrastructure services
- Work collaboratively in developing infrastructure test plans
- Provide specialist technical or administrative guidance and support to others in the team
- Create and review infrastructure management documentation
- Provide advice on best practice on Voice
- Understand legislation, regulations, guidelines or instructions relating to work area
- Act as a champion, support and advocate for DTI initiatives across Mater
- Participate in on-call roster

**About you**
- Education or training in information technology and industry certifications are highly desirable.
- ITIL Foundation is desirable
- Minimum of 3 years’ experience in critical IT support and delivery environments.
- Customer Service orientated mindset
- Excellent written and verbal communication skills
- Ability to function individually and compatibly with team members of diverse backgrounds.
- Experience with Cisco Unified Call Manager (CUCM)
- Experience working with multiple sites
- Experience on Cisco Wireless Access Points, Cisco Wireless Controllers, and related technologies
- Experience and understanding of voice over WiFi solutions.
- Experience and understanding of smart devices i.e., Spectralink, Zebra and required operating systems i.e. Android
- Understanding of Mobile Device Management platforms i.e., Microsoft Intune.
- Strong problem-solving skills

**Why join us?**

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. **#MAKEYOURMATERMOVE**
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Flexible working arrangements, including work from home options where suitable
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues
- It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19._

**Advertised**: 16 Mar 2023 E. Australia Standard Time
**Applications close**: 30 Mar 2023 E. Australia Standard Time



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