Breakdowns Service Coordinator

2 months ago

Dandenong, Australia FINDMEA Full time

**Location**: Dandenong South

**Type**: Permanent

**Post Date**: Mon Jun 26 04:11:02 2023

**Ref**: 200013570
- $65K + superannuation, bonuses, share plan incentive
- Career opportunities
- Global organisation
- Market Leader
- Dandenong South Location
- On site Parking
- Employer of Choice

Established global organisation with scope for career advancement. Onsite parking, bonuses and EAP available for an experienced Service Coordinator.

**Our Client**

Our Client is a worldwide Manufacturer of highly engineered products such as compressors, pumps and fluid transfer products for a multitude of industrial users. They have developed a strong reputation as an employer of choice and the success continues.

**The Role**

The Service Coordinator provides operational support for the Service Department including administrative and clerical tasks as well as:

- Provides the complete administration of the Regional Service system including maintenance of the WIP, contacting customers, raising jobs, ordering parts, and scheduling work.
- Raises purchase orders and sales orders for jobs and branch supplies
- Records Technicians timesheets
- Responsible for job returns documentation and follow up.
- Preparing and proof costing of all Ad Hoc jobs prior to invoicing or sending
- Provides back-up support in the absence of the Service Supervisor.
- Plan, schedule and/or coordinate events, training, etc in conjunction with the Regional Service Manager
- Responsible for supporting and maintaining high quality customer relationships.
- Provides operational support to Regional Service Manager & Supervisor,
- Provides internal & external customer support relating to enquiries and requests.
- Provides the first point of contact for Service customers
- Maintains and provides high quality phone presentation to all customers
- Provide back-up support in the absence of the Service Supervisor
- Other duties as required and agreed to achieve the highest quality service

To be considered you will have:

- Demonstrated verbal and written communication skills.
- Demonstrated PC Skills (SAP, MS Outlook, Excel, Word and databases).
- Ability to meet deadlines and organise work priorities.
- Demonstrate a flexible and “can do” attitude
- Able to work on agreed initiatives with mínimal support.
- Demonstrated analytical skills.
- Focused on achieving agreed targets.
- Demonstrated ability to undertake research and source appropriate parts information.
- Highly developed organisational skills.
- Self-starter, able to work under time constraints, detail-oriented and ability to multi-task

**About Us**

FINDMEA is a national employment agency with a passionate management team, combining over 40 years of recruitment experience to find the right people. For us, its personal. We see beyond the CV to discover your real potential.

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