IT Helpdesk Specialist 12 Month Contract

3 weeks ago

Port Melbourne, Australia WS Audiology APAC Full time

This opportunity would see you join us,** WSAudiology **at an exciting stage of global transformation and growth. We are a global medical device business, with pioneering technology to help people with hearing loss hear the sounds that make life wonderful.

We are active in over 125 markets and employ 11,000 people worldwide. Our retail business, **bloom hearing Specialists** is a key part of our footprint in Australia and New Zealand, with an uncompromising approach to innovation and customer care.

An opportunity to join our fast-paced IT team, based here in Port Melbourne has arisen on a 12-month contract with a view to extend. You will support our team who are geographically dispersed across Australia, New Zealand, Hong Kong and Singapore with a diverse range of IT issues.

You might be faced with simple desktop trouble shooting, supporting new starters by preparing the right hardware, through to assist with the roll out of new global IT systems. You'll manage staff IT issues through a ticketing system, as part of a busy and cohesive helpdesk team.

We would love to hear from you if you have solid experience working in a busy IT helpdesk. You'll enjoy helping people and will display a natural curiosity, which will enable you to uncover the root cause of an issue. Your communication skills, patience and team orientation are of equal importance to your technical expertise. You will have proven experience with Windows operating systems, Office 365, imaging and configuration of laptops, desktops & mobile devices and ticketing systems.

In addition to the above, will be your commitment to being part of the bloom hearing customer journey according to the WSA values of Going Beyond Together, Pioneering for Better Solutions and Passion for Impact.

**Sounds wonderful?** We can't wait to hear from you.
- WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self._

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