Customer Service Consultant
24 hours ago
**About the role**
As a ME Customer Service Consultant, you’ll be servicing the needs of our customers across all our banking products at our Melbourne CBD call centre. It’s a fun, customer centric environment where there’s heaps of support and a huge focus on career development. Our contact centre is open 8am - 8pm Mondays to Fridays and 9am - 5pm on Saturdays, so you’ll need to be available during those times (we’re closed on Sundays and National Public Holidays). The role is paying an annual salary of $62,800 inclusive of 10.5% superannuation
You’ll start off in the classroom for 2 weeks, where you’ll learn everything you need to know about our deposit and card products, then you’ll join our Proficiency Hub for 4 weeks, where you’ll be on the phones taking calls in a supportive environment before moving into your individual teams. Once you’re proficient in this area, you’ll head back to the classroom to learn about our Personal and Home Loan Products, so you’ll be able to take calls across all our products at ME, providing the best possible customer service at the same time.
**About you**
A true customer service professional, you ooze efficiency, resilience, and maturity, you’re a team player with amazing communication skills. Dedicated, committed and hardworking, you’re looking at establishing yourself into a career in banking, and here at ME, the possibilities are endless. No banking or call centre experience, no problem - we are looking for people with a positive, can-do attitude, fantastic phone manner with exceptional listening skills.
Adaptability, self-awareness and the ability to think outside the square are things that come naturally to you, you’re one who likes to step up and take ownership of a problem and can easily put yourself into the customers shoes. A quick learner with an upbeat personality, you’re looking to work for a company that values diversity and really cares for its staff - and you’re excited about the prospect of joining the team at ME.
**About ME**
ME was created to be different - with a core purpose to help all Australians get ahead - regardless of gender or identity, sexuality, ethnicity, religion or disability.
**Perk ME up**
You’ll get the following financial, health and fun perks when you join the team:
- 4U Extras portal (discounts and cashback on 100s of items including cinemas, shopping and gym memberships
- 10% Myki discount
- Purchased Leave programme
- Internal wellness programme (Mindfully ME)
- Professional education through LinkedIn Learning
- Novated Leasing
- Flu Vaccination
- Financial education (To help you manage your money smarter)
- ProudlyME (our LGBTI network) and Women at ME affinity groups
**I was born to play this role**
- Please note: To be considered for this role, you must be an Australian Permanent Resident, an Australian Citizen or hold a Valid Working Permit_
-
Customer Service Consultant
24 hours ago
Melbourne, Australia Royal Freemasons Ltd Full timeWe are a leading Not-for-Profit aged care provider in Victoria seeking an experienced **Customer Service Consultant** for a permanent six month fixed term contract. **About the role** The fantastic position operates as part of a highly motivated and service orientated team to deliver an innovative and quality experience to all our customers. The Customer...
-
Personal Loan Sales Consultant
1 week ago
Melbourne, Australia Personal Finance Consultant Full timeWe’re looking for enthusiastic talent to join our growing Direct Sales function. As a Personal Loan Sales Consultant, you’ll be delivering on our customers' needs by providing excellent customer service for an exceptional fee-free personal loan product. You’ll ideally have experience in a sales environment (retail, hospitality or call centre) and...
-
Personal Loan Sales Consultant
3 days ago
Melbourne, Australia Personal Finance Consultant Full timeNOW Finance is an Australia-owned, specialist provider of personal loans to customers looking for a fee-free, value-for-money finance solution. We’re looking for great sales talent to join our growing Direct Sales Team. As a Personal Loan Consultant, you’ll be providing exceptional customer service whilst delivering an exceptional fee-free personal loan...
-
Expression of Interest
7 months ago
Melbourne, Australia INDEX Consultant Full time**Is your next move with INDEX?** - Are you a modern workplace professional? - Are you willing to dedicate your expertise to projects for our government and enterprise clients? - Are you ready to challenge yourself with complex, multifaceted projects that demand innovative solutions? INDEX Consultants delivers technology solutions to drive business success....
-
Customer Services Manager
9 months ago
Melbourne, Australia Sherry Consultant Services Full time**You will be required to;** - Streamline our service and compliant related processes - Review and develop policies, programs and procedures related to customer service - Deliver training & communication with customer service staff - Recruit, manage, motivate, mentor and develop customer service staff while nurturing an environment where they can excel...
-
Customer Service Consultant
5 days ago
Melbourne, Australia JK Personnel Full time**The Company**: JK’s Client is one of the world’s largest IT service companies whose vision is to help the businesses they partner with to deliver and drive technology led transformations. Having been ranked number one for customer satisfaction in Europe’s largest survey of service provider performance, they out-perform their peers by focusing on...
-
Customer Service Consultant
6 months ago
Melbourne, Australia The Hassett Group Full time5-days in beautiful Port Melbourne office - Salary $65k - $70k + super. - Join a team that collaborates, supports, and celebrates success together. **ABOUT OUR CLIENT** Our client is a multi-awarding winning Australian food manufacturing business with decades of experience and a household Australian name. As they continue to grow they are on the lookout for...
-
Customer Service Consultant
2 days ago
Melbourne, Australia Veritas Recruitment Full timeSouth-East Melbourne Locations - Temp to Perm Opportunity - Excellent Hourly Rates **Our Roles** We cater for everything temporary, from same-day job starts, to one-day assignments, to three to six-month contracts and even temp to perm. **Our Clients** They are based across the Southeast Suburbs and operate in manufacturing, automotive, health & medical,...
-
Customer Service Consultant
6 months ago
Melbourne, Australia SMAART Recruitment Full timeCompetitive salary of $65k + Super I Monday - Friday hours - No weekends! - Enjoy the flexibility of a hybrid working arrangement - Melbourne CBD office! - Wonderful chance to work for a company who put their staff and members FIRST! Are you an experienced **customer service consultant **looking to work with a **fun** team in a company that makes a...
-
Customer Service Consultant
7 months ago
Melbourne, Australia Australian Unity Full time**Your New Role**: 12 Month Fixed Term Contract - An exciting opportunity exists in our Banking Team within our Retail business for highly motived and results driven Customer Service Consultant which will keep evolving in the ever dynamic banking business to be able to fulfil customer needs. We are looking for a proactive and committed person who is...
-
Customer Service Consultant
3 days ago
Melbourne, Australia nib health funds Full timeThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live...
-
Customer Service Consultant
7 months ago
Melbourne, Australia Bank of Queensland Full time**About the Role** Our BOQ Group contact centres have exciting opportunities for motivated and passionate customer service professionals to join a caring, fun and high energy team. As a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking products at our Melbourne CBD contact centre. The role...
-
Customer Service Consultant
3 months ago
Melbourne, Australia Australian Pharmaceutical Industries Full timeWesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics. **About us: Since our humble beginnings in 1910, we’ve grown...
-
Customer Service Consultant
7 months ago
Melbourne, Australia Bank of Queensland Full time**About the Role** As a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking products at our Melbourne CBD contact centre. The role is phone based and all our calls are inbound enquiries from our BOQ customers. It’s a fun, customer centric environment where there’s heaps of support and focus...
-
Customer Service Consultant
7 months ago
Melbourne, Australia ME Bank Full timeAbout The Role Bank of Queensland Group is a truly unique group of challenger brands, including ME Bank, providing a genuine alternative to Australian financial services customers and employees - with a multi-brand proposition. BOQ Group contact centres have exciting opportunities for motivated and passionate customer service professionals to join a...
-
Junior Customer Service Consultant
6 months ago
Melbourne, Australia Caseware Full timeCaseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...
-
Customer Service Consultant
4 days ago
Melbourne, Australia ME Bank Full timeAbout The Role Come and join our fun, customer centric team in an organisation where inclusivity is a core value and your development and career a focus of our leaders. As a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking products at our Melbourne CBD contact centre. Have you heard of ME...
-
Casual Customer Service Consultants
3 days ago
Melbourne, Australia SMAART Recruitment Full time$35ph + Super + Penalty Rates for evening, weekend and public holiday work - Ongoing Casual Role Starting on the 31st of October with potential of permanency - Watch sports in the office and get tickets to major sporting events! Do you love talking sports and racing? Are you enthusiastic about connecting with customers who share this passion? Our client is...
-
Property Consultant
5 days ago
Melbourne, Australia Service Stream Full timePrimary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Property Consultant to join Service Stream in our Telecommunications team based in our national offices. About the Role Service Stream’s Telecommunications division are currently seeking a Property Consultant to join our growing company. Nature of position:...
-
National Customer Service Consultant
6 months ago
Port Melbourne, Australia DON Full time12 Month Contract - Global career opportunities - Discounted products **National Customer Service Consultant - 12 Month Contract** **About Us** *** GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 60 sites. GWF’s product range is diverse and includes leading brands of breads, baked goods,...