![Australian Unity](https://media.trabajo.org/img/noimg.jpg)
Customer Service Consultant
2 weeks ago
**Your New Role**:
12 Month Fixed Term Contract - An exciting opportunity exists in our Banking Team within our Retail business for highly motived and results driven Customer Service Consultant which will keep evolving in the ever dynamic banking business to be able to fulfil customer needs.
We are looking for a proactive and committed person who is particularly passionate about achieving exceptional results, receptive to continuous change whilst delivering a high quality customer experience and be a role model for peers.
Your key focus is to meet and exceed customer expectations by conducting a needs based conversation and fulfilling their needs.
- Opening new accounts and term deposits
- Insurance quotes and new business
- Customer Relationship building
- Take responsibility for managing own performance and improvement in development areas
- Proactively promote solutions and cross refer other group services affiliated with Australian Unity
- A strong customer focus and ability to connect with customers
- First point of contact for all customers enquiries in a timely manner.
- Take ownership and accountability for each customer interaction to ensure continued customer satisfaction
**About You**:
- Excellent negotiation, interpersonal and communication skills
- Proven track record in banking, insurance or the financial services field either in a branch or contact centre environment.
- Excellent interpersonal skills including responding to customers in writing
- A genuine interest in career progression
- Previous experience working to set KPI’s
- Resilience in the face of reluctance
- Ambition for success and career development
- Excellent problem solving skills and a solution focussed attitude
**Your Benefits**:
- You will enjoy a range of great employee benefits and rewards including:
- Competitive remuneration
- Flexible working arrangements including work-from-home days with a real work-life balance
- A range of attractive product and service discounts from Australian Unity’s Retail and Wealth Management portfolio - including health insurance and banking products
- Supported Learning and Career Development program
- Available access to LinkedIn Learning courses through our great Learning platform
- Additional paid Wellbeing and Community Volunteer Days yearly
**What Makes Us, Us**
Putting people first is not just something we say, it's what we do. We care for our people so they can care for themselves and our customers. We stay true to our values (Bold, Warm, Honest), we work hard because it matters and we work well together - collaborating, encouraging and even managing to have some fun.
At Australian Unity we do the right thing and we expect the same from others. Being a member-owned company, means we're focused on our members and customers, not shareholder returns. Our purpose to Help People to Thrive, drives us to make a real difference, every day, big and small. We are passionate about improving the wellbeing of all Australians and about making a positive difference.
-
Customer Service Consultant
2 weeks ago
Melbourne, Australia Royal Freemasons Ltd Full timeWe are a leading Not-for-Profit aged care provider in Victoria seeking an experienced **Customer Service Consultant** for a permanent six month fixed term contract. **About the role** The fantastic position operates as part of a highly motivated and service orientated team to deliver an innovative and quality experience to all our customers. The Customer...
-
Customer Service Consultant
4 weeks ago
Melbourne, Australia Conquest Personnel Pty Ltd Full time**Kick-start YOUR career!!** A fantastic long-term opportunity to join a **well-known company in the window furnishings industry** in a broad customer service Consultant role! **The Benefits**: - Look to move into a **hybrid style role** once you have established yourself and feel comfortable in the position - **Broad role** - be exposed to many different...
-
Melbourne, Victoria, Australia Pravallika B - Senior Recruitment Consultant - Zone IT Solutions Full timeJob Title: SAP Cloud for Customer (C4C) ConsultantAs a seasoned professional with a proven track record in SAP Cloud for Customer (C4C) consulting, you will play a key role in helping businesses implement and optimize their C4C solutions.The ideal candidate will possess a strong understanding of business processes and be able to translate them into effective...
-
Customer Service Consultant
2 weeks ago
Melbourne, Australia JK Personnel Full time**The Company**: JK’s Client is one of the world’s largest IT service companies whose vision is to help the businesses they partner with to deliver and drive technology led transformations. Having been ranked number one for customer satisfaction in Europe’s largest survey of service provider performance, they out-perform their peers by focusing on...
-
Customer Service Consultant
1 week ago
Melbourne City Centre, Australia HAYS Full timeFully Work From Home / Full time / Permanent / Finance industry / $63,809 Packaged - Your new company Hays is proud to partner with one of Australia’s leading member-owned health funds in the search for new Customer Solutions Consultants. For over 180 years, this Melbourne-based health fund has been assisting members in achieving real wellbeing, something...
-
Customer Service Consultant
13 hours ago
Melbourne, Australia The Hassett Group Full time5-days in beautiful Port Melbourne office - Salary $65k - $70k + super. - Join a team that collaborates, supports, and celebrates success together. **ABOUT OUR CLIENT** Our client is a multi-awarding winning Australian food manufacturing business with decades of experience and a household Australian name. As they continue to grow they are on the lookout for...
-
Customer Service Consultant
4 weeks ago
Melbourne, Australia SMAART Recruitment Full time$70,000 + Super + Bonuses + 5 Weeks annual leave allowance - Office in the heart of the Melbourne CBD - Social events, team drinks, breakfasts and more! Do you love all things sports and racing? Are you enthusiastic about connecting with customers who share this passion? Look no further! **What’s in it for you?** - **$70,000 + Super + Bonuses**: -...
-
Customer Service Consultant
7 days ago
Melbourne, Australia SMAART Recruitment Full timeCompetitive salary of $65k + Super I Monday - Friday hours - No weekends! - Enjoy the flexibility of a hybrid working arrangement - Melbourne CBD office! - Wonderful chance to work for a company who put their staff and members FIRST! Are you an experienced **customer service consultant **looking to work with a **fun** team in a company that makes a...
-
Customer Service Consultant
2 weeks ago
Melbourne, Australia Veritas Recruitment Full timeSouth-East Melbourne Locations - Temp to Perm Opportunity - Excellent Hourly Rates **Our Roles** We cater for everything temporary, from same-day job starts, to one-day assignments, to three to six-month contracts and even temp to perm. **Our Clients** They are based across the Southeast Suburbs and operate in manufacturing, automotive, health & medical,...
-
Customer Service Consultant
1 week ago
Melbourne, Australia DB Schenker Full timeAs a global leader with more than 150 years of logistics experience, and 76,000 colleagues worldwide, we're proud to support industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management. - Together as one team, we are - **Here To Move**. We are seeking a highly...
-
IT Services Recruitment Consultant
20 hours ago
Melbourne, Victoria, Australia Pravallika B - Senior Recruitment Consultant - Zone IT Solutions Full timeExpertiseWe have a strong team of 14+ experts with over 100+ years of collective industry experience. Our skills encompass various areas, including application programming interface (API), BluePrism technical lead, Big Data architect, Mulesoft developer, SAS developer, Citrix AppDNA consultant, Angular developers, data analyst, Power BI and Alteryx...
-
IT Customer Service Consultant
2 weeks ago
Port Melbourne, Australia Trisynia Pty Ltd Full timeFull time IT customer service role Port Melbourne location About Trisynia: Trisynia is a leading technical support and managed services organisation, with staff and clients around Australia. The company provides IT support to organisations including those in the medical, financial services and small to medium business fields. We pride ourselves in always...
-
Customer Service Consultant
4 weeks ago
Melbourne, Australia Masseuse Massage Chairs Full time**Are you positive, engaging and fuelled by flawless customer service?** **Do you want to join a team who treat both their colleagues & customers like family?** **Do you want to join a business as it ventures overseas, providing a plethora of opportunities for personal & professional growth?** Located in Melbourne's best location, our team members enjoy a...
-
Customer Service Consultant
3 weeks ago
Melbourne, Australia Masseuse Massage Chairs Full time**Are you positive, engaging and fuelled by flawless customer service?** **Do you want to join a team who treat both their colleagues & customers like family?** **Do you want to join a business as it ventures overseas, providing a plethora of opportunities for personal & professional growth?** Located in Melbourne's best location, our team members enjoy a...
-
Personal Loan Sales Consultant
3 weeks ago
Melbourne, Australia Personal Finance Consultant Full timeWe’re looking for enthusiastic talent to join our growing Direct Sales function. As a Personal Loan Sales Consultant, you’ll be delivering on our customers' needs by providing excellent customer service for an exceptional fee-free personal loan product. You’ll ideally have experience in a sales environment (retail, hospitality or call centre) and...
-
Customer Services Manager
4 weeks ago
Melbourne, Australia Sherry Consultant Services Full time**You will be required to;** - Streamline our service and compliant related processes - Review and develop policies, programs and procedures related to customer service - Deliver training & communication with customer service staff - Recruit, manage, motivate, mentor and develop customer service staff while nurturing an environment where they can excel...
-
Personal Loan Sales Consultant
2 weeks ago
Melbourne, Australia Personal Finance Consultant Full timeNOW Finance is an Australia-owned, specialist provider of personal loans to customers looking for a fee-free, value-for-money finance solution. We’re looking for great sales talent to join our growing Direct Sales Team. As a Personal Loan Consultant, you’ll be providing exceptional customer service whilst delivering an exceptional fee-free personal loan...
-
Customer Service Consultant
2 weeks ago
Melbourne, Australia nib health funds Full timeThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live...
-
Customer Service Consultant
4 weeks ago
Melbourne, Australia Australian Pharmaceutical Industries Full timeWesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics. **About us: Since our humble beginnings in 1910, we’ve grown...
-
Customer Service Consultant
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeCustomer Service Consultant | Melbourne CBD | $29.65 ph + super | Temp Contract | ASAP Start This Australian renowned energy provider services over 1.5 million Victorians, in the energy, gas and electricity transmission network. Its Melbourne office is in the CBD located on Flinders Street. **Your new role**: - Interact with customers to solve their...