Dimensions Care Partner

4 months ago

Murarrie, Australia Goodstart Early Learning Full time

**Role**: Dimensions Care Partner

**Location**: Brisbane, Queensland

**Employment Type**: Full Time, Fixed Term Contract - 6 months

With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's children and their families. From our centre teams to our support teams, we work together to make a real difference for children in those crucial early years.

Our vision is for Australia’s children to have the best possible start in life.

Our purpose is for children to have the learning, development, and wellbeing outcomes they need for school and life, and we deliver this with our 4 guiding principles: Children are central to everything we do; Families are our primary Partners; Our people make the difference; Being a valued part of each community.

Safety and Reconciliation are present in who we are and what we do.

Our safety commitment is a shared understanding Safety starts with each of us - but at Goodstart it is more than that - being safe is who we are and what we do. Safety is part of being a Goodstarter.

Our vision for reconciliation is for Goodstarters to engage with reconciliation on both a personal and professional level, creating the conditions that support Aboriginal and Torres Strait Islander social justice, equality, and equity.

Reporting to the Team Lead Systems Care, the Dimensions Care Partner will be the first point of contact for Dimensions system and operational workforce planning related enquiries from Centre Directors and teams. Partners will take ownership of each inquiry and ensure a high-quality and timely resolution, with a focus on building capability in our centre teams.

Customer Service is at the heart of everything we do. A customer service first perspective is key to the success of this role.

**Your Impact**:
Develop and deliver onboarding and training to new and existing Goodstarters related to the system and how to use it
Maintain training resources and materials so it reflects latest system version
Continuously improve onboarding and training experience and materials based on feedback andsupport inquiries
First point of contact for all Dimensions systems and operational workforce planning related inquiriesfrom Centre Directors and centre teams
Assist in developing and maintaining knowledge management resources that support Partners andcentre teams in self serving
Support the setup of new centres in the workforce management system

**What Goodstart can offer you**:
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Security and stability - as Australia’s largest provider of early learning and care and a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families

**You’ll bring to the table**:
Possess a high level written and oral communication skill
Have the ability to effectively develop and assess technical training materials related to the IT platform and deliver tailored solutions to the network.
Possess sound technical skills with a willingness to learn and grow their technical knowledge.
Have experience working in a fast paced and high-volume environment.

How to apply

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

**Posting Notes**: MURARRIE, BRISBANE || QLD || Australia (AU) || | || No Early Childhood Qualification || Full-Time

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