Customer Service Advisor

4 weeks ago


Melbourne, Australia WEX Inc. Full time

About WEX:
WEX is a leading global provider of payment processing and information management solutions. We pride ourselves on delivering unparalleled service and innovative solutions to our clients. As a WEX team member, you’ll be part of an organization that values its people, encourages growth, and fosters an inclusive environment where everyone feels valued and respected.

Are You Ready to Make a Difference?

Do you have a passion for delivering exceptional customer service? Are you someone who thrives on helping others and making every interaction a positive experience? If you’re driven by the desire to exceed customer expectations and want to grow your career with a supportive and dynamic team, WEX wants to hear from you

Why Join Us?- Competitive Salary & Benefits: We offer a competitive salary and a range of attractive benefits that reward your hard work and dedication.- Work-Life Balance: Enjoy a hybrid work model with flexibility and the convenience of a Melbourne CBD location.- Career Growth: Be part of a company that values your development and offers opportunities to grow within a supportive environment.

About the Role:
As a Customer Service Advisor, you will play a key role in maintaining WEX Australia’s reputation for excellence in customer service. You’ll be the first point of contact for our customers, delivering exceptional service by resolving their queries with efficiency and professionalism. Working within a positive and collaborative team, you’ll help us achieve customer satisfaction targets and uphold our commitment to putting customers first.

What You’ll Be Doing:- Reviewing and escalating billing or service-related complaints as needed.- Educating customers about our Products and services.- Maintaining accurate records and documentation within our card management system.- Promoting WEX products while delivering outstanding service.- Contributing to quality improvement programs to ensure we consistently exceed customer expectations.

What You’ll Bring:
- Customer Service Passion: Previous experience in a customer service role where you’ve demonstrated your ability to exceed targets.- Attention to Detail: Strong organizational skills with the ability to manage multiple tasks efficiently.- Excellent Communication Skills: Outstanding verbal and written communication skills, with a strong customer-focused mindset.- Tech Savvy: Comfortable using Windows, MS Office tools, and Gmail.- Positive Attitude: A genuine enthusiasm for helping customers and a proactive approach to problem-solving.

Ready to Join Our Team?


  • Service Advisor

    3 days ago


    South Melbourne, Australia Cox Auto Service Centre Full time

    **Cox Auto Service Centre** - **Experienced Automotive Service Advisor**: - **Secure a full time position in a very supportive environment**: - **Join the team at Cox Auto** Work at Cox Auto service Centre in our newly built modern workshop. Enjoy an exciting opportunity to become part of a family-owned business that is experiencing strong growth. We...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Inbound Service Advisor (Mortgages & Digital) position at our Docklands contact centre**: - **Extensive, on-board training to equip you with all the knowledge and skills required**: - **Highly engaged and collaborative working environment with real career progression opportunities**: - **Permanent part time opportunity** **A career that gives you...


  • Melbourne City Centre, Victoria, Australia Superior People Recruitment Full time

    As a Customer Service Advisor, you will own our customer's experience, from the appointment through to completion & collection of their vehicle.From greeting vehicle owners on the drive way through to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.Advisor responsibilities include but not limited...


  • Melbourne, Australia WEX, Inc. Full time

    Customer Service Advisor **About WEX**: WEX is a leading global provider of payment processing and information management solutions. We pride ourselves on delivering unparalleled service and innovative solutions to our clients. As a WEX team member, you'll be part of an organization that values its people, encourages growth, and fosters an inclusive...


  • Melbourne, Australia RMIT University Full time

    Overview: - Casual Fixed Term position until 28 March 2025 - Professional Level / HEW 6 + 11.5% Superannuation - Based on-site at the Melbourne CBD campus About the Role The IT Service Connect Advisor will be responsible for providing IT advice for Staff and Students on behalf of their skilled resolver group. The primary objective is to resolve all IT...


  • Melbourne, Victoria, Australia TeleTech Holdings, Inc. Full time

    Customer Service Technical Advisor Job DescriptionThe Customer Service Technical Advisor at TeleTech Holdings, Inc. plays a vital role in ensuring the timely resolution of customer vehicle concerns. You will be responsible for providing technical support and direction to internal customer service team members, working closely with technical and engineering...


  • Melbourne, Australia WEX, Inc. Full time

    Customer Service Advisor - Multilingual **Are You Ready to Make a Difference?** Do you have a passion for delivering exceptional customer service? Are you fluent in Cantonese, Mandarin, and English and eager to use your language skills to help others? If you're someone who thrives on helping customers and exceeding expectations, WEX wants to hear from...

  • Customer Advisor

    2 weeks ago


    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Region**: VIC- Melbourne inner, VIC- South East region - **Customer Advisor superstar required Monday to Friday**: - **Make a genuine difference through the work you do**: - **Current role available in KEYSBOROUGH**: - **Coverage required for **Elsternwick/Middle...

  • Customer Advisor

    1 week ago


    Melbourne, Australia NAB - National Australia Bank Full time

    **Customer Advisor - VIC -Eastern suburbs Melbourne**: **Job no**: VOLRCAELAM23 **Business unit**: Personal Banking **Work type**: Permanent Full time, Permanent Part time **Region**: VIC- Melbourne inner - **East**ern suburbs Leave & Relief role**: - **All 5 days per week - Monday to Friday**: - **Make a genuine difference through the work you do**: -...

  • Customer Advisor

    4 weeks ago


    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: VIC- Melbourne inner - **Lilydale and surrounds**: - **4 days per week. Monday, Wednesday, Thursday and Friday**: - **Be supported to grow your career at NAB**: - **Make a genuine difference through the work you do** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a...

  • Customer Advisor

    4 weeks ago


    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: VIC- Melbourne inner - **Be supported to grow your career at NAB**: - **Bring your ideas, ambitions, and passions both in and outside of work**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s...

  • Service Advisor

    1 week ago


    Melbourne, Australia Autoleague Full time

    Join and Award Winning Dealership! - Competitive Salary Package + Commissions (OTE $110K) - Fantastic Career Development Opportunities At **Berwick Mitsubishi**, we're not just in the business of selling cars, we're in the business of making dreams come true. We take pride in delivering top-notch vehicles to our customers, ensuring they experience...

  • Service Advisor

    5 days ago


    Melbourne, Australia Autoleague Full time

    Competitive Salary Package PLUS Commissions - Fantastic Career Development Opportunities - Located in Lilydale **Heritage Auto Group** is a well-established new and used car dealership located in Lilydale, specialising in GMSV, SsangYong and quality pre-owned vehicles sales. Their AC Delco Service Centre has been purpose built to support the Holden, HSV and...


  • Melbourne, Australia Bank of Melbourne Full time

    Join our strong team of bankers in Melbourne CBD! - Part-time role. 25 hours per week - Strong customer service experience essential - training provided! **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and...

  • Customer Advisor

    2 weeks ago


    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Casual **Location**: VIC- Melbourne inner - **Be supported to grow your career at NAB**: - **Make a genuine difference through the work you do**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more...

  • Service Advisor

    4 weeks ago


    Melbourne, Australia HAYS Full time

    Service Advisor, Altona, $80,000 + super **Your new company** This German-owned manufacturer of concrete pumps and other equipment for the construction industry is growing at an impressive rate and is looking for an experienced service advisor to join their team in Altona on a full-time, permanent basis. As a $1 billion plus global organisation, this...

  • Service Advisor

    10 hours ago


    Melbourne, Australia HAYS Full time

    Service Advisor, Altona, $80,000 + super **Your new company** This German-owned manufacturer of concrete pumps and other equipment for the construction industry is growing at an impressive rate and is looking for an experienced service advisor to join their team in Altona on a full-time, permanent basis. As a $1 billion plus global organisation, this...


  • Melbourne, Australia Westpac Banking Corporation Full time

    Customer Service Advisor - **Join a diverse and growing team at Bank of Melbourne Knox City**: - **Permanent Part Time role (32 hours per week)**: - **Shape and develop your career** **How will I help?** You'll be the face of Bank of Melbourne - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding...

  • Service Advisor

    4 weeks ago


    Melbourne, Australia AUTOrecruit Full time

    OTE c$120,000 - Monday to Friday role ( Saturday once every 3 months) - Great work culture Our client is seeking Service Advisor to join theirteam in Berwick Ideally, they are searching for an experience Service Advisor, however our client will consider a Mechanical background and is eager to learn. **Your role**: - Booking Guest cars into the service...

  • Service Advisor

    1 day ago


    Melbourne, Australia AUTOrecruit Full time

    OTE c$120,000 - Monday to Friday role ( Saturday once every 3 months) - Great work culture Our client is seeking Service Advisor to join theirteam in Berwick Ideally, they are searching for an experience Service Advisor, however our client will consider a Mechanical background and is eager to learn. **Your role**: - Booking Guest cars into the service...