Retail Customer Service Officer
7 months ago
**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
**About the opportunity**
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
**Role details**:
- 12-month fixed term contract
- Monday - Friday | 12:00pm - 5:00pm
- $26.42 increases to $28.24 after 3 months
- 12% superannuation
- Must travel on occasions between the following locations: Rockingham, Warnbro, Waikiki, Kwinana, Mandurah
**You'll be**:
- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance
**About you**
You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:
- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift
**How we'll deliver for you**:
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
-
Retail Customer Service Officer
7 months ago
Rockingham, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **Role...
-
Retail Customer Service Officer
7 months ago
Rockingham, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service Officer
7 months ago
Rockingham, Australia City of Rockingham WA Full timeThe Aqua Jetty in Warnbro is one of the City’s and WA’s premier aquatic and health facilities and we are committed to providing excellent customer service to all patrons during every visit. The centre offers a range of programs and facilities for the whole community and is open 7 days a week. As a Customer Service Officer, you will provide support to...
-
Customer Service Officer
3 months ago
Rockingham, Australia City of Rockingham WA Full time**Permanent** **Full-time (average of 38 hours per week)** The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life. One of the fastest growing local governments in the south metropolitan area, we are responsible for the provision and delivery of high quality...
-
Customer Service Officer
7 months ago
Rockingham, Australia City of Rockingham WA Full time**Permanent** **Part-time (24 hours per week)** **Worked Wednesday, Thursday and Friday each week (days non-negotiable)** The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life. One of the fastest growing local governments in the south metropolitan area, we...
-
Customer Service Officer
7 months ago
Rockingham, Australia City of Rockingham WA Full time**Permanent, Part-time (24 hours per week)** **Worked Monday, Thursday and Friday each week (days non-negotiable)** The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life. One of the fastest growing local governments in the south metropolitan area, we are...
-
Customer Service Officer
7 months ago
Rockingham, Australia Workskil Australia LTD Full time**About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...
-
Customer Service Officer
2 months ago
Rockingham, Australia Workskil Australia Ltd Full time**About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...
-
City of Rockingham, Australia Frontline Retail WA Full timeWe are seeking a results-driven Furniture Sales and Customer Service Professional to join our team at Frontline Retail WA.Company OverviewAt Frontline Retail WA, we pride ourselves on delivering exceptional customer experiences in the furniture industry. Our passion for providing top-notch service has earned us a reputation as a leading retailer in Western...
-
Christmas Retail Assistant
3 months ago
Rockingham, Australia Global Retail Brands Full timeJob Search | Login**Christmas Retail Assistant - Rockingham | House Bed & Bath**: **Location**: ROCKINGHAM (654HBB) **Posted on**: 30 September 2024 **We are looking for team members who are passionate about homewares and want to join our team during the Christmas Holiday period.** **The Company**: House Bed & Bath and MyHouse are part of Australia's...
-
Customer Service Roles
7 months ago
Rockingham, Australia Workskil Australia LTD Full time**Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!** **Are you looking for a change?** Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment. Kickstart your career with us and we will support you with intensive training, and help you achieve a...
-
Customer Service Roles
2 months ago
Rockingham, Australia Workskil Australia Ltd Full time**Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!** **Are you looking for a change?** Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment. Kickstart your career with us and we will support you with intensive training, and help you achieve a...
-
Retail Supervisor
7 months ago
Rockingham, Australia City Beach Full timeRetail Supervisor - Rockingham **Req ID**:1012**Business Unit**:Retail**Store / Department**:Rockingham**The role**: As a - **Retail Supervisor**, you will be responsible for supporting the store leadership team in overseeing the daily operations of our retail stores and supervising our store teams. In this role, you will lead from the front, providing an...
-
Customer Service Team Member
7 months ago
Rockingham, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Team Member
6 months ago
Rockingham, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Retail Supervisor
7 months ago
Rockingham, Australia City Beach Full timeRetail Supervisor - Rockingham At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the world's biggest brands across surf, skate, streetwear,...
-
Tyre Retail Specialist
2 days ago
Rockingham, Australia Beaurepaires Full time**Beaurepaires. More driven.** Beaurepaires is a recognized and trusted national retail brand. It is also part of Goodyear, a global business. We have a network of retail stores where you will feel supported & recognized by your leaders and peers for the work that you do. Many of our associates say that feeling supported and being part of a culture that...
-
Business Development Manager
4 weeks ago
City of Rockingham, Australia Frontline Retail WA Full timeFrontline Retail WA is seeking a driven Business Development Manager to join their team in Rockingham. With over 30 years of experience, the company has grown to become Australia's largest specialty tool retailer, operating across multiple states and territories.Salary: $120,000 per annum + car, laptop, and phone package.About the RoleThis is an exciting...
-
Executive Retail Store Manager
4 weeks ago
City of Rockingham, Australia Frontline Retail WA Full timeRole OverviewA highly motivated Executive Retail Store Manager is required to lead a large team within a big box hardware retail environment in Rockingham. The successful candidate will have proven experience in team building, customer service, and business operations.The ideal candidate will have the ability to manage daily store operations, drive sales...
-
General Manager Rockingham
4 weeks ago
Rockingham, Australia Frontline Retail WA Full timeOur client is looking for a driven General Manager to join a supportive network of established team members and leaders in their big box hardware retail store.For 30+ years they have rapidly grown to be Australia's largest specialty tool retailer with a national network of 110+ stores that operates in all states and territories.As the General Manager you...