Retail Supervisor

5 months ago


Rockingham, Australia City Beach Full time

Retail Supervisor - Rockingham

**Req ID**:1012**Business Unit**:Retail**Store / Department**:Rockingham**The role**:
As a
- **Retail Supervisor**, you will be responsible for supporting the store leadership team in overseeing the daily operations of our retail stores and supervising our store teams. In this role, you will lead from the front, providing an exceptional and memorable experience for our customers through your outstanding product knowledge, customer service and ability to offer solutions. You will also work with the Store and Assistant Store Manager to deliver on business objectives and key success indicators.

**What you'll be doing**:

- Reinforce the customer centric nature of City Beach by providing a superior customer experience for each person who walks through our store.
- Ensure our stores are open and ready to be shopped by our customers
- Managing the movement of stock to reduce shrinkage and optimise sales
- Filing and tidying the shopfloor and getting the store set up for promotions and sales.
- Work closely with the store leadership team to deliver on performance objectives set for your store with respect to the retail KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
- Maintain high standards of store presentation including keeping our shopfloor and stock room neat and tidy.
- Demonstrate strong product knowledge and be able to research and describe product features and benefits.
- Recommend, select, and help locate product based on customer needs or desires.
- Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.
- Provide effective leadership on days where you are required to run a shift, ensuring that all store team members receive the required feedback, support, and training. Report back to the store leadership team as required.
- Support the store leadership team by assisting with the execution of assigned tasks in line with business and departmental expectations.

**What we are looking for**:

- Minimum 1-2 years’ experience in a customer-service role.
- Experience with the operational supervision of a store highly desirable.
- A strong focus on delivering outstanding customer service.
- Be able to work in a fast-paced environment and multi-task to provide service for multiple customers.
- An energetic and enthusiastic approach to store operations and a personable approach with customers.

**The benefits**:

- You get one additional paid day off _every _month.
- We offer a 35% Team Member discount for you, your friends and family
- Gym membership and private health discounts.
- Exciting and fun brand hosted parties.
- Discounts at participating retailers via our default Superannuation Fund - REST.
- Endless succession pathways to different roles within Stores, Head Office or Distribution Centre.
- Awesome in-store competitions and sales incentives.
- Certificates and Prezzee Gift Cards to recognise years of service of Team Members.
- Dedicated team member support and development through education and fully paid Retail Operations Traineeships and our internal training program.


  • Retail Supervisor

    5 months ago


    Rockingham, Australia City Beach Full time

    Retail Supervisor - Rockingham At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the world's biggest brands across surf, skate, streetwear,...

  • Fill Supervisor

    2 months ago


    Rockingham, Australia Spotlight Full time

    **Our History** Spotlight celebrates 50 years this year, from our humble family beginnings in the South Melbourne Markets, to over 135 stores throughout Australia and Asia and growing. We embrace our 3 Core Values of People, Excellence and Success throughout every part of our business and give each member of our Spotlight family the opportunity to exceed...

  • OSHC Coordinator

    3 weeks ago


    Rockingham, Australia WA PCYC Full time

    Posted: October 15, 2024Are you passionate about working with children and making a positive impact in your community? Do you have experience in Out of School Care or Childcare? Are you keen on coordinating and creating supportive environments? If this is you, we would love to hear from you! WA PCYC is excited to open applications for an Out of...