Digital Production Lead

5 months ago

Melbourne City Centre, Australia Department of Health Full time

**About the role**:

- Play a critical role in driving the internal client engagement and stakeholder relationships for priority digital content and communications projects
- Full time, Ongoing, VPS 6 Position + VPS Benefits
- Melbourne CBD/Hybrid Working Arrangements

**About us**:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.
We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

**How you'll make a difference**:
The Digital Production Lead plays a critical role in driving the internal client engagement and stakeholder relationships for priority digital content and communications projects, predominately for the department's main websites, Health.vic and Better Health Channel.

This role is also responsible for the management of the job management system for the Digital Content team. Will triage all requests and manage work allocation across the Digital Content team to effectively manage and balance priority work to enable achievement of the department's strategic objectives, working closely with the Business Portfolio Managers to understand key priorities from across the department and to communicate realistic timeframes to stakeholders.

This role is the primary contact for internal and external stakeholders for Digital Content team tasks and projects, and builds relationships across the department, identifying opportunities to support strategic objectives on our digital channels, providing critical support to the Head of Digital Content Strategy.

This role provides strategic and tactical advice, with an audience and insights led approach, on improving customer experience and operationalising the department's communication strategy, as a key stakeholder engaged on the department's priority projects.

The Digital Production Lead will work closely with the Digital Content Lead, the Service Delivery Lead and the Senior Drupal Developer to drive the continuous improvement of the department's digital presence and content strategy, including functionality and user experience, and resolving website issues.

As appropriate, they may also be required to provide support to other teams across the Branch as and when needed, including participating in out of hours media and emergency rosters, providing support for public emergencies, large-scale communications campaigns, and other high priority projects, contributing to the effective management of work across the Communications and Engagement Branch and department.

**Suitable applicants will be able to demonstrate**:

- High developed relationship management abilities
- Proven experience in working within digital content functions for high profile public websites
- Proven project management experience and a strong background in planning

**What we offer**:

- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

**How to apply**:
Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians.
Preferred applicants may be required to complete a police check and other pre-employment checks including proof of vaccination against COVID-19. Information provided will be treated in the strictest confidence, in line with our Privacy Policy.

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