Customer Service Officer

7 months ago


Gold Coast, Australia KBH Solutions Full time

Full Time salary $55,000 plus super - start time 8am
- Ongoing learning and development in finance
- Based in Southport with onsite parking and company perks

Working full time Monday to Friday starting 8:00am you will also receive free Gym Membership and free onsite parking.

Key responsibilities in the role include:

- Assist customers with general enquiries
- Loan documentation uploads
- Assist with account updates
- Have strong attention to detail for making accurate file notes and updating the database
- Adhere to internal policy, system processes and external regulatory requirements.

To be successful in this role you will need to demonstrate:

- Ability to always remain professional, respectful, and cooperative
- A team player with a positive mindset
- An ability to build rapport and manage positive relationships
- Ability to multitask
- Able to work with a variety of customers
- Prior experience in a fast-paced customer environment desirable

You will enjoy solving problems, helping people, strong communication, and have a can-do attitude.



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